Restaurant Growth Specialist
3 days ago
We are seeking a highly motivated and experienced Restaurant Success Manager to join our Restaurant Success team. As a Restaurant Success Manager, you will be responsible for building strong relationships with high-value restaurant partners in priority markets, driving business outcomes, and becoming a trusted advisor.
You will work closely with stakeholders across the organization, leveraging data insights to nurture advocacy and produce thought leadership in guiding the strategy & tactics paramount to the restaurant's success. The ideal candidate will have a deep understanding of the restaurant and hospitality industry, excellent relationship-building skills, and the ability to execute proactive and predictive account management.
Key Responsibilities:
- Empower and advise high-touch restaurant partners to drive business outcomes using Resy's table management platform
- Foster relationships with key restaurant partners in priority markets
- Take a proactive outreach approach to strengthen relationships and drive product adoption & engagement, advocacy, and become a trusted advisor
- Collaborate with stakeholders across the organization to drive value for our restaurant partners and for the business
Requirements:
- 2+ years of experience in a customer-facing or restaurant-related role
- Deep understanding of the restaurant and hospitality industry
- Excellent written and verbal communications
- Exceptional organization and time-management
- Proficiency with data analysis and CRM software
$95,000 - $115,000 per year
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