Operations Project Supervisor
2 weeks ago
Operations Project Supervisor Benefits:
Online Mobile Learning Opportunities
Flexible Work Hours
Compensated Training for Career Growth
Chance to Assist Individuals in Critical Situations
Highly Competitive Compensation
Company Overview:
PuroSystems, a frontrunner in urgent property restoration solutions, aids families and businesses in overcoming the severe challenges posed by water, fire, mold, biohazard, and other circumstances leading to property impairment.
We embrace a 'servant-leadership' philosophy and strive to cultivate an atmosphere where our team members can develop both professionally and personally through serving our clients, communities, and one another.
Job Role Overview:
With a 'Unified Team' approach, oversee and finalize projects in accordance with PuroSystems protocols as per work orders. Respond to service requests as necessary.
Establish and maintain efficient workflow, coordinate job requirements, complete project documentation, execute and supervise production tasks, and monitor assigned projects from inception to completion.
Adhere to and enforce all safety regulations on-site. Supervise all assigned projects to ensure client satisfaction. Engage in sales and marketing initiatives, including additional sales and security assessments. Foster and maintain relationships with commercial, insurance, and residential clients. Ensure project documentation is completed promptly and accurately. Maintain production costs within the designated budget. Facilitate timely communication with the Project Manager, Operations Manager, General Manager, or Owner, as needed, and with clients.Our Operations Project Supervisors take pride in exceeding client expectations during their challenging times by delivering exceptional service that distinguishes us from our competitors in the sector.
Key Responsibilities:
Ensuring Customer Satisfaction and upholding the brand's reputation
Effectively executing all facets of the production processes
Ongoing enhancement of production skills and knowledge
Management of financial assets and equipment
Adhering to all uniform and policy standards in alignment with the Brand Identity Guide
Leaving job sites in a clean and organized state
Coaching and mentoring production staff technicians
Conducting preventative maintenance on vehicles, equipment, and overseeing facility upkeep
Ensuring clear communication with office personnel, immediate supervisors, and fellow technicians
Qualifications:
Desire for continuous learning and development, ability to 'lead and mentor' colleagues
Attention to detail in organization, cleanliness, and care for facilities, assets, and equipment
Proficiency in record-keeping, documenting information, and conveying 'the message'
Awareness and respect for safety, exercising care and caution with colleagues and clients
Ability to multitask and manage deadlines, along with strong organizational and leadership skills
Capability to lift a minimum of 50 lbs. and remain on your feet for extended periods
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