Operations Project Supervisor

2 weeks ago


Waukesha, Wisconsin, United States Purosystems Full time

Operations Project Supervisor Benefits:
Online Mobile Learning Opportunities

Flexible Work Hours

Compensated Training for Career Growth

Chance to Assist Individuals in Critical Situations

Highly Competitive Compensation

Company Overview:

PuroSystems, a frontrunner in urgent property restoration solutions, aids families and businesses in overcoming the severe challenges posed by water, fire, mold, biohazard, and other circumstances leading to property impairment.

We embrace a 'servant-leadership' philosophy and strive to cultivate an atmosphere where our team members can develop both professionally and personally through serving our clients, communities, and one another.


Job Role Overview:
With a 'Unified Team' approach, oversee and finalize projects in accordance with PuroSystems protocols as per work orders. Respond to service requests as necessary.

Establish and maintain efficient workflow, coordinate job requirements, complete project documentation, execute and supervise production tasks, and monitor assigned projects from inception to completion.

Adhere to and enforce all safety regulations on-site. Supervise all assigned projects to ensure client satisfaction. Engage in sales and marketing initiatives, including additional sales and security assessments. Foster and maintain relationships with commercial, insurance, and residential clients. Ensure project documentation is completed promptly and accurately. Maintain production costs within the designated budget. Facilitate timely communication with the Project Manager, Operations Manager, General Manager, or Owner, as needed, and with clients.

Our Operations Project Supervisors take pride in exceeding client expectations during their challenging times by delivering exceptional service that distinguishes us from our competitors in the sector.


Key Responsibilities:
Ensuring Customer Satisfaction and upholding the brand's reputation

Effectively executing all facets of the production processes

Ongoing enhancement of production skills and knowledge

Management of financial assets and equipment

Adhering to all uniform and policy standards in alignment with the Brand Identity Guide

Leaving job sites in a clean and organized state

Coaching and mentoring production staff technicians

Conducting preventative maintenance on vehicles, equipment, and overseeing facility upkeep

Ensuring clear communication with office personnel, immediate supervisors, and fellow technicians

Qualifications:
Desire for continuous learning and development, ability to 'lead and mentor' colleagues

Attention to detail in organization, cleanliness, and care for facilities, assets, and equipment

Proficiency in record-keeping, documenting information, and conveying 'the message'

Awareness and respect for safety, exercising care and caution with colleagues and clients

Ability to multitask and manage deadlines, along with strong organizational and leadership skills

Capability to lift a minimum of 50 lbs. and remain on your feet for extended periods

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