Customer Service Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring accurate and timely invoicing, and maintaining a high level of customer satisfaction.
Key Responsibilities- Maintain accurate and up-to-date customer records, including quotations, sales data, and selling prices.
- Review and analyze daily KPI reports to identify areas for improvement and implement changes as needed.
- Process credit/debit memos and returns, and manage customer credit limits.
- Provide invoice copies and statements to customers, and offer backup support to the customer service team.
- Perform other administrative tasks as assigned by the manager.
- High School Diploma with 3-5 years of experience in customer service, accounts payable, or order entry.
- Experience in export transportation or international business is a plus.
- Strong customer focus, communication, and organizational skills.
- Proficiency in Microsoft Word, Excel, Salesforce, and SAP.
- Ability to handle multiple tasks in a fast-paced environment and maintain confidentiality.
- Strong math skills and attention to detail.
Vaco is an Equal Opportunity Employer and offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Customer Service Coordinator
4 weeks ago
Mason, Ohio, United States Vaco Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Vaco. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring accurate and timely invoicing, and maintaining a high level of customer satisfaction.Key...
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Customer Service Coordinator
3 weeks ago
Mason, Ohio, United States Vaco Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Vaco. As a key member of our customer service department, you will play a critical role in ensuring accurate and timely customer invoicing for products, shipping, and credits.Key ResponsibilitiesMaintain quotations, sales data, and selling...
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Customer Service Coordinator
2 weeks ago
Mason, Ohio, United States Vaco Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to support our customer service department. The successful candidate will be responsible for performing routine administrative tasks to ensure accurate and timely customer invoicing for products, shipping, and credits.Key Responsibilities:Maintain quotations,...
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Customer Service Coordinator
2 weeks ago
Mason, United States Vaco Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to support our customer service department. The ideal candidate will have 3-5 years of experience in customer service, accounts payable, or order entry, and a strong understanding of export transportation and international business.Key ResponsibilitiesMaintain...
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Customer Service Representative
4 weeks ago
Mason, Ohio, United States Vaco Full timeJob SummaryVaco is seeking a highly skilled and organized Customer Account Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring timely and accurate order fulfillment.Key Responsibilities:Provide excellent customer service and support to internal and external...
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Customer Service Representative
3 weeks ago
Mason, Ohio, United States Vaco Full timeJob SummaryWe are seeking a highly skilled Customer Account Specialist to join our team at Vaco. As a key member of our sales support team, you will be responsible for providing exceptional customer service and support to our external customers, as well as internal stakeholders.Key ResponsibilitiesEnter and maintain accurate customer pricing and details in...
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Customer Service Lead
1 week ago
Mason, Ohio, United States Burlington Coat Factory Corporation Full timeAre you a natural leader with a passion for delivering exceptional customer service? We're seeking a Customer Service Lead to join our team at Burlington Coat Factory Corporation.As a Customer Service Lead, you'll be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide friendly and professional...
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Customer Service Representative
4 days ago
Mason, Ohio, United States Vaco Full timeJob SummaryAs a Customer Account Manager at Vaco, you will be responsible for maintaining safe working conditions and practices, verifying customer pricing and terms of sale, and communicating with the sales group to ensure customer requirements are understood. You will also be responsible for completing sales approval for product quality deviations,...
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Customer Service Lead
1 week ago
Mason, Ohio, United States Burlington Coat Factory Corporation Full timeAre you a natural leader with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and have a knack for inspiring others to do the same? As a Customer Service Lead at Burlington Coat Factory Corporation, you'll be responsible for leading day-to-day customer service initiatives and ensuring a customer-first focus is...
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Customer Service Representative
4 weeks ago
Mason, Ohio, United States Virtual Full timeJob Summary:We are seeking a highly skilled and experienced Customer Account Manager to join our team at Virtual. As a key member of our customer-facing team, you will be responsible for maintaining safe working conditions, verifying customer pricing and terms of sale, and communicating with sales and logistics teams to ensure seamless order fulfillment.Key...
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Customer Service Representative
2 weeks ago
Mason, Ohio, United States Virtual Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Account Manager to join our team at Virtual. As a key member of our customer-facing team, you will be responsible for maintaining safe working conditions, verifying customer pricing and terms of sale, and communicating with sales groups to ensure customer requirements are understood.Key...
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Customer Service Representative
2 weeks ago
Mason, Ohio, United States Vaco Full timeJob SummaryVaco is seeking a highly skilled and experienced professional to join our team as a Customer Account Manager. This role will be responsible for maintaining safe working conditions, verifying customer pricing and terms of sale, and communicating with sales and logistics teams to ensure seamless order fulfillment.Key ResponsibilitiesMaintain a zero...
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Customer Service Representative
1 month ago
Mason, United States Vaco Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Account Manager to join our team at Vaco. As a key member of our organization, you will be responsible for maintaining safe working conditions, verifying customer pricing and terms of sale, and communicating with sales and logistics teams to ensure seamless order fulfillment.Key...
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Customer Service Representative
4 weeks ago
Mason, United States Vaco Full timeJob SummaryVaco is seeking a highly skilled and experienced professional to join our team as a Customer Account Manager. In this role, you will be responsible for maintaining safe working conditions and practices, verifying customer pricing and terms of sale, and communicating with sales groups and customers to ensure accurate order information and delivery...
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Customer Service Account Manager
4 days ago
Mason, Ohio, United States Vaco Full timeJob SummaryAs a Customer Service Account Manager at Vaco, you will be responsible for providing external customer support and internal sales support. This role requires timely and accurate product delivery while addressing any delivery issues promptly. You will be the key point of contact for customers, ensuring their needs are met and resolving any issues...
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Member Services Grievance Coordinator
3 weeks ago
Mason, United States Bernard Nickels & Associates Full timeType: ContractStart Date: ASAPEnd Date: 2/16/2025 (with potential for extension)Location: Mason, OH (HYBRID; This is mostly a WFH position, but associate will be required to assist with mail filing in the office approximately one (1) day every eight (8) weeks. Schedule: Monday-Friday, 8:00/9:00am-4:30/5:30pm (8 work hours per day)NOTE: In the future, the...
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Member Services Grievance Coordinator
3 weeks ago
Mason, United States Bernard Nickels & Associates Full timeType: ContractStart Date: ASAPEnd Date: 2/16/2025 (with potential for extension)Location: Mason, OH (HYBRID; This is mostly a WFH position, but associate will be required to assist with mail filing in the office approximately one (1) day every eight (8) weeks. Schedule: Monday-Friday, 8:00/9:00am-4:30/5:30pm (8 work hours per day)NOTE: In the future, the...
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Customer Service Representative
5 days ago
Mason, Ohio, United States Vaco Full timeJob SummaryAs a Customer Account Manager at Vaco, you will be responsible for maintaining safe working conditions and practices to achieve a zero (0) lost time injury record within the area of responsibility. You will also verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebits in ERP system. Additionally,...
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Customer Service Associate
1 week ago
Mason, United States Kelly Services, Inc. Full timeCustomer Service Representative Role at Kelly Services, Inc.We are seeking a skilled Customer Service Representative to join our team at Kelly Services, Inc. As a key member of our customer service team, you will be responsible for handling customer inquiries and providing solutions to their concerns.Key Responsibilities:Handle customer inbound and outbound...
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Customer Service Manager
7 days ago
Mason, Ohio, United States Haag-Streit USA Inc Full timeJob DescriptionHaag-Streit USA Inc is seeking a highly skilled Customer Service Manager to lead our Customer Service department. The ideal candidate will have a strong background in sales, marketing, and customer service, with experience in a high-tech product development or manufacturing firm.Key Responsibilities:Direct and manage all aspects of the...