Shade and Blind Technician

2 days ago


Washington, Washington, D.C., United States The Shade Store Full time

About The Shade Store

We are a leading provider of custom window treatments, offering a wide range of products and services to our customers. Our team is dedicated to delivering exceptional customer experiences and providing outstanding support throughout the measurement and installation process.

Why Work at The Shade Store

We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team members are passionate about delivering exceptional customer service and are committed to exceeding customer expectations.

Job Responsibilities

  • Perform in-home measurements and installations of custom window treatment product lines, including roller/solar shades, Roman shades, and drapery, as well as wooden blinds and more.
  • Learn and master motorization installation and programming techniques, particularly via Lutron, for complex motorized products.
  • Provide customers with a world-class experience throughout each measurement and installation appointment.
  • Leave a positive lasting impression with customers by demonstrating product usage before leaving the job site.
  • Become skilled at using The Shade Store's Measure + Install techniques and software systems to ensure accuracy and efficiency of every appointment.
  • Partner with local Design Consultants to ensure seamless end-to-end customer experiences.
  • Communicate and partner regularly with Headquarters Measure & Install support teams while in the field and on-site.
  • Use personal judgment and initiative to develop effective solutions to challenges and obstacles pertaining to measurement and installation of window treatments.

Requirements

  • High School degree or equivalent.
  • Experience in carpentry, custom installation, or a transferable skilled trade.
  • Significant experience with common hand and power tools, including power drill, impact driver, and level.
  • Experience with multiple types of fasteners, anchors, and drill bits.
  • Proven ability to accurately measure within 1/8" with manual and laser measurers.
  • Significant customer service and in-home service experience.
  • Strong spoken and written communication skills.
  • Punctual, reliable, and possesses a great work ethic and the highest level of integrity.
  • A strong understanding of basic to advanced technology with computers, mobile devices, and tablets.
  • Active driver's license and insurable.
  • Ability to lift a minimum of 55 pounds and climb up and down ladders up to 26' in height.

Equal Employment Opportunity

The Shade Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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