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Restaurant Operations Manager

2 months ago

Madison, Wisconsin, United States Border Foods LLC Full time
About the Role

We are seeking a highly motivated and experienced Shift Lead to join our team at Border Foods LLC. As a Shift Lead, you will be responsible for the overall operation of the restaurant, including managing staff, maintaining high standards of quality and service, and ensuring a positive customer experience.

Key Responsibilities
  • Team Management: Supervise and coordinate the activities of restaurant staff, including scheduling, training, and performance management.
  • Customer Service: Ensure that customers receive exceptional service, including prompt and friendly service, and resolve any customer complaints or issues in a timely and professional manner.
  • Quality Control: Maintain high standards of quality and cleanliness in the restaurant, including food preparation, presentation, and storage.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, and maintaining accurate records.
  • Financial Management: Manage cash handling, including processing transactions, counting change, and maintaining accurate records.
  • Health and Safety: Ensure that the restaurant meets all health and safety standards, including maintaining a clean and safe environment, and adhering to all local, state, and federal regulations.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: At least 1 year of experience in a restaurant management or supervisory role.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong attention to detail.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs.
  • Positive Work Environment: We offer a positive and supportive work environment, with a team-oriented culture.