Client Success Manager

5 days ago


Troy, New York, United States Fusco Personnel Inc. Full time
Client Success Manager

Fusco Personnel Inc. is seeking a highly skilled Client Success Manager to join our team. This is a full-time direct hire opportunity in the Capital Region.

Key Responsibilities:
  • Build and maintain strong relationships with clients to ensure their success and satisfaction.
  • Develop and implement strategies to drive client growth and retention.
  • Collaborate with cross-functional teams to identify and address client needs.
  • Utilize CRM and project management software tools to track client interactions and progress.
  • Provide exceptional customer service and support to clients.
Requirements:
  • Bachelor's degree or equivalent experience in customer success or a related field.
  • 3+ years of experience building strong customer relationships.
  • Excellent written, verbal, and presentation communication skills.
  • Ability to adapt conversations for technical and non-technical audiences.
  • Confident, high-energy, self-driven individual with a data-driven approach.
What We Offer:
  • Competitive salary range of $70-85k.
  • Opportunity to work with a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity employer.
  • Chance to be part of a dynamic team that values culture and talent matching.

Fusco Personnel takes pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our specialty recruiters and staff. Whether you are contemplating your next career move or seeking key players to bring your business to the next level, consider contacting our experts.



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