Account Management Trainee
6 days ago
We are seeking a highly motivated and detail-oriented Entry Level Account Management Trainee to join our team at Remarkable Promotions Management Group.
Job Summary:
The successful candidate will be responsible for assisting clients with product issues, maintaining high customer retention levels, and collaborating with the sales team to develop efficient methods for handling issues with larger revenue customers.
Key Responsibilities:
- Collaborate with the sales team to develop effective solutions for handling complex customer issues
- Work on special projects to provide customized support for new products or products at end-of-life
- Monitor customer satisfaction levels and develop strategies to improve them
- Assist in creating processes for delivering exceptional customer service to challenging customers
Requirements:
- High school diploma/GED required (College degree preferred)
- 2+ years experience in a customer service role
- Proficiency with MS Office
- Ability to work well in a team environment
- Able to work with commission pay structure and performance-based bonuses
- Strong sense of professionalism and discretion required
Benefits:
- Full training and development opportunities
- Full-time, part-time, and seasonal positions available
- Opportunities for advancement based on individual performance
- Travel opportunities
If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
Applicants with experience in account management, sales, and customer service are encouraged to apply.
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