Client Support Specialist

5 days ago


Troy, New York, United States Shore Marketing Group Full time
Client Support Representative

Shore Marketing Group is seeking a highly motivated and customer-focused individual to join our team as a Client Support Representative. As a key member of our client support team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Provide top-notch customer service and support to our clients, ensuring their needs are met and exceeded.
  • Develop and maintain strong relationships with clients, understanding their business goals and objectives.
  • Collaborate with internal teams to identify and resolve client issues, ensuring seamless communication and resolution.
  • Stay up-to-date on product and service offerings, providing accurate and timely information to clients.
  • Participate in regular training and development sessions to enhance skills and knowledge.
Requirements:
  • 0-2 years of experience in a customer-facing role.
  • High School Diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A competitive compensation package.
  • A comprehensive benefits program.

This is an exciting opportunity to join a growing company and make a meaningful impact on our clients' success. If you are a motivated and customer-focused individual, we encourage you to apply for this role.



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