Sales Consultant
1 day ago
Asbury Automotive Group is a leading automotive retailer in the United States, operating as a Fortune 500 company. We are committed to redefining the traditional dealership model through innovative technologies and a customer-centric approach. Our culture is built on our North Star and Compass, which guide our actions and decisions. We strive to be the Most Guest Centric Automotive Retailer by providing exceptional experiences for our customers and creating a supportive and inclusive environment for our team members.
Job SummaryWe are seeking a highly motivated and customer-focused Sales Consultant to join our team. As a Sales Consultant, you will play a critical role in responding to customer inquiries, building relationships, and providing exceptional guest experiences. If you have a passion for developing relationships, providing outstanding customer service, and being an innovator in the automotive industry, we encourage you to apply.
Key Responsibilities- Respond to customer inquiries and provide product information via phone and email
- Build rapport with customers to establish a base of referrals and create a customer network
- Answer internet leads and set appointments for customers
- Confirm appointments and make outbound phone calls to follow up with customers
- Conduct test drives and vehicle walk-arounds with customers
- Work with customers from start to finish throughout the buying process
- Exhibit great customer service skills and create and maintain customer relationships
- Utilize a customer relations management database to track customer interactions
- Prior automotive sales or retail experience, customer service, call center, or business development experience is a plus
- High school diploma or equivalent required
- Must be at least 18 years old
- Valid driver's license required
- Must be able to pass pre-employment screenings (background and drug test)
- Paid holidays and paid time off
- Deferred holiday pay match
- Paid training
- Stock awards (select management and front-line team members eligible)
- Medical, vision, dental, accident, critical illness, and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid parental leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and long-term disability plans
- Life insurance (whole life and term)
- 401(k) with company match
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Aggressive employee referral program with bonus opportunities
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