Optical Sales Professional

2 weeks ago


Columbus, Ohio, United States Warby Parker Full time

About the Role:

We're seeking a highly skilled and passionate Optical Sales Professional to join our team at Warby Parker. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible eyewear experience.

Key Responsibilities:

  • Work directly with customers to understand their eyewear needs and preferences
  • Take and record accurate measurements, adjust and fit eyewear with precision
  • Verify that finished eyewear meets our optical standards and customer requirements
  • Use your expertise to explain prescription terminology and product offerings to customers
  • Collaborate with colleagues to provide exceptional customer service and achieve sales goals
  • Help customers select the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
  • Develop and implement best practices for sales and customer service to drive business growth and customer satisfaction
  • Represent Warby Parker's brand and values to customers and colleagues

Requirements:

  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
  • Passionate about the eyewear and retail industries
  • Excellent communication and interpersonal skills
  • Dedicated to delivering exceptional customer service and exceeding customer expectations
  • Able to work in a fast-paced environment and adapt to changing priorities
  • Extremely detail-oriented and capable of juggling multiple responsibilities
  • Open-minded and committed to ongoing learning and professional development
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to the latest eyewear technology and products
  • A comprehensive employee assistance program
  • And more


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