Travel Coordinator

3 days ago


Carmel, Indiana, United States Nelson Connects Full time
Job Description

We are seeking a skilled Travel Coordinator to join our team at Nelson Connects. As a key member of our hospitality team, you will be responsible for making reservations, modifying and canceling hotel bookings, car rentals, and shuttle services.

Your role will involve meeting and greeting travelers, distributing hotel keys and rental car keys, and checking head counts. You will also be required to negotiate with vendors, intake VOCs (Voice of the Customer), requests, comments, and reflect them to improve our service.

You will provide general customer service, drive to our Kokomo office to report status, intake, and resolve VOCs, and visit vendors. Additionally, you will collect and maintain documents, assist in month-end closing, and perform other related duties as assigned.



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