Donor and Gift Database Coordinator

1 week ago

Carmel, United States The Center for the Performing Arts Full time
Position Purpose

The Donor and Gift Database Coordinator is responsible for entering, tracking, updating, and generating accurate information in the Donor and Sponsor database. This position oversees the donor database, all donor acknowledgements, implements data-entry policies and procedures to ensure data consistency and quality.

All employees are required to embrace and consistently practice our core values of Inclusion, Excellence, Collaboration, Integrity and Innovation and actively participate in IDEA training and initiatives.

Essential Functions and Responsibilities

To be successful in this role, an individual must be able to perform the functions listed below in a satisfactory manner. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
  • Assist Development staff in maximizing Tessitura database to manage donor information effectively
  • Process and acknowledge gifts in accordance with approved turnaround and accuracy standards.
  • Manage and maintain relationships with donor matching companies, approving matches as gifts are received.
  • Coordinate with department staff to ensure accuracy of gift designations and membership levels.
  • Maintain donor membership levels and distribute donor benefit level information with acknowledgment letters.
  • Document all acknowledgment processes and file hard copies of completed work, using the norms already established.
  • Manage the donor accounts in the database, making sure to update for changes in address, relationships, email contacts, recognition names, and salutations, using the processes and norms currently established.
  • Merge duplicate donor accounts.
  • Manage and ensure effective and efficient utilization of donor database functions including data entry, data quality, cash and in-kind donations, production of reports, tax receipts, credit card donations, pledges, and recurring gifts.
  • Create a structure for effectively sending reminders to donors for pledged contributions, documenting those processes on the individual accounts.
  • Maintain the accuracy of corporate accounts, updating relationships and contact information.
  • Create a structure for and carry out all invoicing for corporate partnerships, documenting the process on the accounts.
  • Create and implement processes to document conversations with all stakeholders in database as well as appropriate data entry for notes/cultivation activities/volunteer solicitor actions/appeals/segmentation, etc.
  • Produce and oversee the accuracy of naming recognition lists for program books and digital signage.
  • Read daily routinely scheduled reports, looking for accuracy of donor information, contributions, and membership levels.
Requirements

Knowledge, Skills and Abilities

The requirements listed below are representative of the knowledge, skills and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodation to enable individuals with disabilities to perform these functions.
  • Ability to effectively communicate both written and verbally
  • Ability to work independently and also collaborate effectively as part of a team
  • Ability to work in an organized manner and use time efficiently
  • Ability to problem solve, analyze and make decisions
  • Ability to multitask and monitor several projects on a daily basis
  • Ability to work under pressure of deadlines
  • Highly proficient and agile with technology
  • Ability to build and maintain positive working relationships
  • Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint), and other software applications necessary to perform essential job functions and support other team members.
Education and Experience

To perform this job successfully, an individual must have the following education and/or experience.
  • Bachelor's degree preferred
  • Experience using a database
  • Financial analysis experience
Supervisory Responsibility

This position includes no supervisory responsibilities.

Work Environment

This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, copiers, etc. and requires accountability for our core values of Inclusion, Excellence, Collaboration, Integrity and Innovation.

Physical Demands

The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
  • Strong sensory skills, such as good eyesight, hearing and dexterity
  • Ability to bend, push, lift, carry, pull and move up to 25 pounds
  • Ability to speak and listen carefully
  • Ability to stand, sit, walk, use hands, and reach with hands and arms

Position Type and Expected Hours of Work

This is a part-time, non-exempt position, with eligibility to participate in the 401K plan. Schedule is 24 Hours per week, three days a week, typically 8:30 a.m. to 5:00 p.m. $18 per hour. Opportunity for a hybrid work schedule with some work-from-home days scheduled around onsite department needs.

Travel

No travel is required for this position but may be optional.

Other Duties

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO Statement

The Allied Solutions Center for the Performing Arts and GASF provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type with regard to race, color, religion, age, gender, national origin, LGBTQ, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary Description

$18.00 per hour

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