Medical Dispatcher Coordinator

2 days ago


Edison, New Jersey, United States JFK Medical Center Full time

At JFK Medical Center, we value our team members as the backbone of our organization. Our competitive benefits package is just the beginning of what makes us unique. We prioritize connection and collaboration, fostering a culture where employees work together to achieve exceptional patient care.

Job Summary: As a Medical Dispatcher Coordinator, you will play a crucial role in coordinating non-emergency transportation requests, managing incoming and outgoing communications, and serving as a liaison between EMS and requestors. This position requires efficient management of telephone and radio communications, as well as effective communication with requestors regarding scheduling, delays, and other relevant information.

Key Responsibilities:

  • Coordinate non-emergency transportation requests, including wheelchair and BLS non-emergency transportation
  • Manage incoming and outgoing telephone and radio communications efficiently and accurately
  • Serve as a liaison between EMS and requestors, including case managers, social workers, and facility representatives
  • Validate requestor information and associated documentation, following up on discrepancies timely
  • Provide dispatch to EMS department units and interact with EMS crews
  • Escalate concerns and conflicts to the chain of command promptly

Requirements: Estimated salary $55,000 - $65,000 annually. If you're passionate about delivering exceptional patient care and working collaboratively with your team, apply for this exciting opportunity today



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