Emergency Response Liaison

3 days ago


Edison, New Jersey, United States JFK Medical Center Full time

JFK Medical Center seeks a dedicated Emergency Response Liaison to join our team. In this critical role, you will facilitate seamless communication between EMS and requestors, ensuring timely and efficient coordination of non-emergency transportation requests.

About the Job: As an Emergency Response Liaison, you will be responsible for managing incoming and outgoing communications, validating requestor information, and providing dispatch services to EMS department units. Your strong organizational skills and ability to work effectively under pressure will enable you to excel in this dynamic environment.

Responsibilities:

  1. Manage telephone and radio communications, prioritizing tasks and minimizing delays
  2. Validate requestor information and associated documentation, following up on discrepancies in a timely manner
  3. Provide dispatch services to EMS department units, interacting with EMS crews and requestors as needed
  4. Escalate concerns and conflicts to the chain of command promptly, maintaining open communication channels throughout
  5. Collaborate with case managers, social workers, and facility representatives to ensure seamless coordination of services

What We Offer: Competitive salary range $55,000 - $65,000 annually, comprehensive benefits package, and opportunities for growth and development within a dynamic healthcare organization.



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