Tech Support Specialist
1 week ago
About the Opportunity
We are seeking a skilled Desktop Analyst to join our team in Golden, CO. This is a fantastic opportunity for an experienced IT professional to work on-site and contribute to the success of our organization.
Job Description
This role involves providing technical support for our clients, ensuring that their desktop systems are running smoothly and efficiently. As a Desktop Analyst, you will be responsible for troubleshooting issues, installing software, and configuring hardware. Your excellent communication skills will be essential in working with clients who may not have a strong technical background.
Key Responsibilities
* Troubleshoot technical issues with desktop systems
* Install and configure software applications
* Set up and maintain user accounts
* Manage assets and inventory
* Perform data migration and setup
* Collaborate with colleagues to resolve complex technical issues
* Develop and maintain knowledge of emerging technologies
Requirements
* 4-6 years of experience in desktop support or a related field
* Proficient in Windows operating systems (Windows 9x/2000/XP/NT/Vista/7 Windows 10 and 11)
* Experience with imaging, installing applications, asset management, and deployment
* Familiarity with Microsoft Office Suite and Adobe Acrobat
* Excellent verbal and written communication skills
* Ability to work in a fast-paced environment
* Strong problem-solving skills
What We Offer
* Competitive salary range $65,000 - $80,000 per year
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Comprehensive benefits package including medical, dental, and vision insurance
* Paid time off and holidays
* Access to cutting-edge technology and training resources
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