Customer Support Representative
1 week ago
Penn State Multimedia and Print Center seeks a skilled and enthusiastic individual to fill the role of Customer Service Representative. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.
Role Highlights:
- Competitive salary range: $34,800.00 - $50,500.00
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- Access to comprehensive benefits package
- Diverse and inclusive workforce that values diversity and promotes equal employment opportunities
About the Role:
- Greet customers and serve as the first point of contact
- Assist customers through multiple communication channels
- Work collaboratively with colleagues to achieve team goals and objectives
- Participate in training and professional development programs to enhance skills and knowledge
- Perform other duties as assigned
Requirements:
- High School diploma or equivalent required; two years of relevant experience preferred
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and analytical skills
- Proficiency in using technology and software applications
- Ability to maintain confidentiality and handle sensitive information
Educational Background:
A minimum of a High School diploma and two years of relevant experience are required for this role. Alternatively, an equivalent combination of education and experience will be considered. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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