Customer Service Representative
2 weeks ago
Penn State University is a world-renowned institution dedicated to excellence in education and research. Our commitment to diversity, equity, and inclusion creates an environment where everyone can thrive.
We are seeking a Customer Service Representative to join our team at the Housing Desk Operations for University Housing. This role will be responsible for providing exceptional customer service to residential students, conference participants, and visitors. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.
As a member of the Housing Desk Operations team, you will have the opportunity to work with a diverse group of students and staff, developing your skills in conflict resolution, problem-solving, and teamwork. You will also have access to ongoing training and professional development opportunities to help you grow in your career.
Salary Range: $31,600 - $45,800 per year
The typical work schedule for this position is Tuesday through Saturday, 7:30am to 4:30pm, with occasional variations for special events and summer operations. We offer a competitive salary and benefits package, including health insurance, retirement savings, and paid time off.
Requirements:
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Availability to work a varied schedule, including evenings and weekends
Clearances:
- Pennsylvania State Police Criminal Background Check
- Pennsylvania Child Abuse History
- Federal Bureau of Investigation (FBI) Criminal Background Check
This position requires a valid driver's license and the ability to operate a motor vehicle safely. A motor vehicle records check will be conducted as part of the hiring process. As a member of Auxiliary and Business Services within the Finance and Business unit, you will be joining a team of professionals who share a passion for helping Penn State succeed.
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