Hotel Guest Services Representative

2 days ago


Durham, North Carolina, United States Platinum Hospitality Group LLC Full time
Job Responsibilities
  • We require the ideal candidate to greet guests upon arrival, ensuring a positive first impression and setting the tone for their stay.
  • Guests will rely on the successful applicant to facilitate smooth check-in and check-out processes, addressing any queries or concerns in a timely manner.
  • A key aspect of this role involves taking hotel reservations over the phone, confirming essential details, including guest information, room selection, price, and payment method.


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