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Housekeeping Operations Manager

2 months ago

Brimley, United States Bay Mills Indian Community Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Bay Mills Indian Community. The successful candidate will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.

Key Responsibilities
  • Leadership and Supervision: Provide guidance and support to housekeeping staff, ensuring that they have the necessary tools and resources to perform their duties effectively.
  • Quality Control: Conduct regular inspections to ensure that our facilities meet the highest standards of cleanliness and quality.
  • Customer Service: Provide exceptional customer service to our guests, responding promptly to their needs and concerns.
  • Training and Development: Develop and implement training programs to enhance the skills and knowledge of housekeeping staff.
  • Inventory Management: Manage the inventory of cleaning supplies and equipment, ensuring that we have the necessary resources to maintain our facilities.
  • Problem-Solving: Identify and resolve any issues that may arise, ensuring that our guests receive a seamless and enjoyable experience.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Six months to two years of housekeeping experience, with previous supervisory experience preferred.
  • Skills: Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
  • Physical Demands: Ability to lift and move up to 75 pounds, with frequent pushing and pulling.
Working Conditions

The successful candidate will be required to work in a fast-paced environment, with frequent exposure to dust and cleaning chemicals. A well-groomed and professional appearance is essential for this role.