Retail Operations Leader

2 weeks ago


Grand Rapids, Michigan, United States Signet Jewelers Full time

Retail Operations Leader

Join our esteemed organization as a Retail Operations Leader and contribute positively to the experiences of our valued customers. In this pivotal role, you will oversee daily operations focused on achieving sales and profitability benchmarks, fostering a customer-oriented atmosphere, enhancing the expertise and product knowledge of your team, and attracting new talent.

Your responsibilities will include meeting financial targets, upholding company standards, and managing various operational duties effectively.

We prioritize integrity, inclusivity, collaboration, and growth opportunities, adhering to a philosophy of internal advancement. We provide comprehensive training in sales strategies, product insights, and professional development. In return, we seek individuals committed to excellence, enthusiastic about career progression, and capable of delivering outstanding customer service.

Key Qualifications:

  • At least one year of experience in retail management, ideally within the jewelry or specialty retail sector
  • Competence in operating POS systems, scanners, and basic software applications
  • Ability to comprehend and execute various directives
  • Flexible schedule availability for daytime, evening, and weekend shifts

Our Benefits Include:

  • Competitive salary structure with commission opportunities
  • Health, dental, vision, and prescription coverage (for full-time employees)
  • 401(k) retirement plan
  • Paid time off and holidays (for full-time employees)
  • Tuition reimbursement and career advancement programs
  • Employee discounts on merchandise
  • Incentive trips and contests


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