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Regional Retail Operations Leader

2 months ago

Grand Rapids, Michigan, United States C3 Industries Full time

Regional Retail Operations Leader

Location: Grand Rapids, MI

Employment Type: Full-Time

Company Overview:

C3 Industries is driven by a dedicated, innovative, and industrious team of cannabis cultivation and processing specialists. We are committed to producing and distributing premium quality indoor cannabis flower and extracted products through our advanced facilities and retail outlets.

Role Overview:

We are seeking a seasoned Regional Retail Operations Leader to effectively manage a team of Store Managers and ensure optimal retail performance. This role encompasses driving sales, enhancing customer satisfaction, and overseeing the financial management of our retail cannabis stores.

Key Responsibilities:

  • Oversee all facets of retail performance, ensuring efficient operations and maximum profitability.
  • Establish and monitor key performance indicators (KPIs) across all store locations.
  • Analyze market trends and opportunities by evaluating product performance and customer insights.
  • Manage product procurement and pricing strategies for each location.
  • Ensure an exceptional customer experience by staying attuned to customer needs and preparing teams accordingly.
  • Maintain a visible presence in stores and support in-store events.
  • Generate and analyze weekly, monthly, and quarterly sales reports.
  • Collaborate with Senior Leadership to strategize and assess new retail location openings.
  • Develop initial operating budgets in partnership with Store Managers and the Finance Department.
  • Establish staffing requirements for new stores and collaborate with Human Resources for hiring plans.
  • Ensure successful implementation of POS systems in new locations, including staff training.
  • Be actively involved in store setups and openings.
  • Work with product and marketing teams to plan product distribution, merchandising, and promotional strategies.
  • Partner with cross-functional leaders to monitor inventory and optimize store operations.
  • Implement Standard Operating Procedures across all retail locations, ensuring compliance with relevant laws.

Qualifications:

  • Bachelor's degree with extensive experience managing multiple retail locations.
  • In-depth knowledge of retail operations, merchandising, and store launches.
  • Experience in establishing and tracking KPIs and metrics.
  • Proficiency in Microsoft Office and POS systems.
  • Demonstrated ability to drive improvements across managed areas.
  • Strong relationship-building skills in a dynamic industry environment.
  • Passion for the cannabis sector and adaptability in a high-growth setting.
  • Willingness to travel to assigned locations as required.
  • Must be at least 21 years of age and able to pass a background check.
  • Ability to build and lead a high-performing retail team.
  • Commitment to quality and performance standards.

Ideal Candidate:

The ideal candidate is an experienced District or Regional Manager with a proven track record in leading successful retail operations and driving sales. You are proactive, detail-oriented, and possess a strategic mindset. Your enthusiasm for the cannabis industry and ability to thrive in a fast-paced environment will be key to your success in this role.