Client Support Associate

7 days ago


Columbus, Ohio, United States Ohio Department of Developmental Disabilities Full time

About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Assistant 2 at the Ohio Department of Developmental Disabilities. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients and stakeholders.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide information and support to clients and stakeholders regarding our services and programs
  • Collaborate with internal teams to ensure seamless service delivery
  • Develop and maintain knowledge of our services and programs to effectively communicate with clients and stakeholders

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Knowledge of customer service principles and practices

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package


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