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Client Support Specialist
2 months ago
The Client Support Specialist is responsible for managing incoming inquiries related to various services associated with Russell Tobin accounts.
Key responsibilities include:
- Accurate Response: Providing precise and efficient responses to client inquiries while consistently achieving departmental performance standards.
- Functional Expertise: Offering support in areas such as Cash Management products, client web portal, mobile applications, and general financial account questions.
- Professionalism: Demonstrating a high level of professionalism and dedication to delivering exceptional service.
- Team Collaboration: Contributing effectively in a dynamic, team-oriented setting.
- Adaptability: Exhibiting the ability to multi-task and swiftly adapt to changes in a fast-paced financial service environment.
- Education: A college degree is required.
- Experience: Previous experience in a contact center is preferred.
