Client Support Specialist

2 weeks ago


Columbus, Ohio, United States 1st Choice Family Services Full time
Welcome to 1st Choice Family Services

We are currently looking for a Customer Engagement Associate to enhance our service delivery. If you have a strong passion for assisting clients and are eager to advance your professional journey, this opportunity is tailored for you.

Key Responsibilities:
  • Promote and illustrate products/services to prospective clients
  • Address client inquiries promptly
  • Create new client accounts
  • Effectively resolve client concerns
  • Maintain updated financial account records
  • Anticipate client requirements and suggest additional services
Required Qualifications:
  • Prior experience in a call center or customer service role
  • Flexibility to work various shifts
  • Excellent listening and communication abilities
  • Basic proficiency in computer operations
  • Client-oriented mindset

If you are committed to delivering outstanding customer support and excel in a dynamic environment, we encourage you to consider this opportunity with 1st Choice Family Services and take the next step in your professional development.



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