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Technical Application Specialist

2 months ago

Livonia, United States Hirose Electric USA Full time

POSITION OVERVIEW

This document outlines the key responsibilities, desired qualifications, and experience for the role. The ideal candidate will provide essential technical assistance and collaborate closely with the Sales team and clients. The primary function of this role is to address technical inquiries and deliver product demonstrations while working in conjunction with engineering teams.

KEY RESPONSIBILITIES

  • Act as the main technical resource for the Sales team and clients.
  • Engage directly with clients to address application support inquiries, performance specifications, and product development requests.
  • Enhance the technical presence of the Sales team within significant client accounts.
  • Analyze customer technology trends and summarize findings for internal distribution.
  • Conduct teardown analyses and performance evaluations of customer applications and competitor products, generating comprehensive reports.
  • Assist in technology and product demonstrations as requested by the Sales team.
  • Maintain and utilize electrical equipment effectively.
  • Establish and nurture relationships with cable and harness manufacturers.
  • Support promotional activities, including exhibitions and sales material development.

COMMUNICATION AND INTERACTION

  • Demonstrate exceptional verbal and written communication skills across all departments and with clients.
  • Exhibit strong presentation abilities for both internal discussions and client meetings.
  • Maintain a proactive and creative approach, responding promptly to client requests.

QUALIFICATIONS

  • Bachelor's degree in Electrical or Mechanical Engineering or equivalent experience.
  • A minimum of five years of relevant experience is preferred.
  • Outstanding communication and presentation skills for effective collaboration with internal teams and external partners.
  • Proven project management skills with the ability to organize and drive initiatives.
  • Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Familiarity with CRM software is advantageous but not mandatory.
  • Possess a positive attitude, proactive mindset, and strong work ethic.
  • Experience working in cross-cultural environments, particularly with Japanese companies, is a plus.
  • Ability to collaborate with the Hirose Japan Sales and Engineering teams as needed.
  • Self-motivated with a high level of energy and enthusiasm.
  • Strong engineering aptitude with the capability to convey technical solutions effectively, along with a comprehensive understanding of Hirose product lines.
  • Willingness to travel up to 30% of the time to various client R&D locations, including potential international travel.
  • Authorization to work in the U.S. without visa sponsorship is required.

WORK ENVIRONMENT

  • The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • When not engaged in external business activities, the employee is expected to adhere to standard business hours.

Note: Hirose Electric USA, Inc. reserves the right to modify the essential and supplemental responsibilities of this position as necessary. This job description does not constitute a written or implied contract of employment.