CRM Support Specialist

2 weeks ago


Livonia, Michigan, United States Alta Equipment Group Full time
Job Title: CRM Support Specialist

Alta Equipment Group is seeking a highly skilled CRM Support Specialist to join our team. As a CRM Support Specialist, you will be responsible for providing technical support and assistance to our CRM users, ensuring that they have the necessary tools and resources to perform their jobs effectively.

Key Responsibilities:
  • Provide technical support and assistance to CRM users, including troubleshooting and resolving issues with the CRM system.
  • Develop and maintain documentation and training materials for CRM users.
  • Collaborate with the CRM development team to identify and implement system enhancements and improvements.
  • Ensure that the CRM system is properly configured and maintained to meet the needs of the business.
  • Provide input and feedback to the CRM development team on system design and functionality.
Requirements:
  • 3+ years of experience in a CRM support role.
  • Strong technical skills, including experience with Microsoft Dynamics CRM.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong analytical and problem-solving skills.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive work environment.
  • Professional development and growth opportunities.


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