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Patient Services Coordinator
2 months ago
We are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at Emory Healthcare. As a key member of our patient experience team, you will play a critical role in ensuring that our patients receive exceptional care and service.
Key Responsibilities- Provide exceptional customer service to patients and families, welcoming and checking them in for appointments
- Communicate effectively with patients, families, and staff to troubleshoot and meet patient needs
- Follow approved standard operating procedures to complete technical and administrative functions, including registration, insurance verification, and scheduling
- Collect copays and provide information about insurance coverage
- High school diploma or equivalent preferred
- 12 months of experience in healthcare or customer service industry, or currently enrolled in an accredited bachelor's degree program
At Emory Healthcare, we are committed to providing a supportive and inclusive work environment that values diversity and promotes career growth. We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off. We also provide ongoing mentorship and leadership development opportunities to help you reach your full potential.
Emory Healthcare is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment, and where all employees feel valued and respected.
