Restaurant Operations Manager
3 weeks ago
About the Role:
Pizza Hut is seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for managing restaurant operations during assigned shifts, ensuring that our customers receive exceptional service and that our team members are motivated and productive.
Key Responsibilities:
- Manage restaurant operations during assigned shifts, including supervising team members, managing inventory, and maintaining a clean and safe work environment.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Recruit, train, and develop team members to ensure that they have the skills and knowledge needed to succeed in their roles.
- Monitor and control labor costs, inventory levels, and other operational metrics to ensure that the restaurant is running efficiently.
- Communicate effectively with team members, customers, and other stakeholders to ensure that everyone is informed and aligned with the restaurant's goals and objectives.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Minimum 2 years of experience in a leadership or management role in the food service industry.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire team members.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A fun and dynamic work environment.
- Uniforms and equipment provided.
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