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HR Operations Specialist
2 months ago
POSITION OVERVIEW
The HR Operations Specialist plays a crucial role in executing HR functions with professionalism and collaborating closely with senior HR leadership.
This role encompasses key responsibilities across various HR domains, including:
overseeing employee benefits, managing workplace relations, maintaining salary structures, handling worker's compensation claims, and administering leave programs.
Support internal and external HR inquiries, contribute to the formulation of organizational policies and procedures, coordinate employee development initiatives, enhance performance management systems, leverage HRIS for operational improvements, assist in budget oversight and payroll processes, stay informed on current HR trends and best practices, and provide support to the HR Manager as necessary.
This position serves as a vital resource for both employees and management.KEY RESPONSIBILITIES:
(* indicates essential functions)
Business Outcomes
*Ensure accurate data entry into HRIS for timely reporting and inquiry responses.
*Address inquiries related to HR programs, policies, and procedures.
*Act as a resource for management on employee-related issues to ensure adherence to company policies and regulations.
Manage the compensation framework, communicate salary adjustments, and ensure accurate documentation of employee compensation changes.
*Oversee the performance management system and implement necessary revisions.
Assist with employee benefits administration, including reporting changes and approving payment invoices.
*Manage worker's compensation claims, ensuring timely and accurate processing; facilitate communication and document appointments appropriately.
*Administer and maintain records for FMLA and other leave types.
*Uphold regular attendance and adhere to safety protocols.
Support the HR Manager in resolving employee-related issues as required.
Assist in developing and executing wellness initiatives for the organization.
Perform additional duties as assigned.
Serve as a backup for payroll processing when necessary.
Effective Communication
*Keep the HR Manager updated on any employee concerns or issues.
*Communicate HR-related practices, policies, and procedures clearly and professionally to the organization.
*Engage with internal and external stakeholders in a professional and effective manner.
Support communication strategies regarding employee benefits.
*Develop and implement communication and educational plans related to assigned responsibilities, including benefits, compensation, worker's compensation, and wellness initiatives.
*Maintain HRIS data integrity, including reports and data entry.
*Effectively communicate with supervisors, employees, claims adjusters, and medical providers involved in the worker's compensation process.
Establish effective communication with vendors to ensure satisfaction with HR programs.
Customer Service Focus
*Ensure prompt responses to internal and external inquiries.
*Assist employees with questions regarding HR programs and policies.
*Solicit feedback and understand customer expectations.
*Foster relationships with supervisors, employees, and management.
Conduct site visits as necessary.
Evaluate existing leave programs and recommend enhancements for competitiveness.
Develop improved practices and procedures to enhance service delivery to customers.
Talent Development
Guide management on established policies regarding compensation, performance management, and leave policies.
*Participate in training to enhance professional skills and understanding of organizational goals and compliance requirements.
*Coach employees on existing policies and procedures.
*Cross-train team members to ensure resource availability for customer needs.
Collaborate as a team member to enhance productivity at the individual, departmental, and organizational levels.
Technical Proficiency
*Ensure compliance with employment regulations, including ADA, FMLA, EEO, ERISA, FLSA, and OSHA.
Maintain and update compensation structures, policies, and procedures.
Provide support in creating job descriptions.
Complete required OSHA reporting accurately and on time.
*Monitor HIPAA compliance related to privacy.
*Track metrics associated with leave management, worker's compensation, and wellness initiatives.
*Develop and maintain operational procedures for HR responsibilities.
*Adhere to safety policies and report incidents immediately.
SUPERVISORY RESPONSIBILITIES
This role may involve supervisory responsibilities depending on the scope of the position.
QUALIFICATIONS
To succeed in this role, candidates must demonstrate the ability to fulfill essential duties effectively. The following qualifications are required:
(* indicates essential qualifications)
Education:
Required: Bachelor's Degree in Human Resources or a related field.
Preferred:
Master's Degree.
Experience:
Required: Minimum of 4 years of progressive experience in human resources, focusing on benefits, compensation, leaves, worker's compensation, HRIS, and payroll.
Certificates, Licensesand/or Registrations:
SHRM-CP/SCP or PHR/SPHR preferred.
Language Skills:
*Ability to read, write, speak, and understand English effectively for communication with managers, clients, and the public.
Skills and Abilities:
(This list is representative but not exhaustive)
Ability to exercise judgment in analyzing facts and circumstances related to individual issues and transactions.
*Ability to apply analytical skills for problem-solving. *Ability to handle confidential information with discretion. *Strong organizational skills in a dynamic environment.Technology, Tools,
And Equipment:
*Computer, *Microsoft Office, *Internet, HRIS, *Copier/fax/printer, *telephone.
PHYSICAL DEMANDS
The physical demands outlined below represent those that must be met by an employee to successfully perform the essential functions of this role.
Amount of Time
None
Under 1/3
1/3 To 2/3
Over 2/3
Amount of Time
None
Under 1/3
1/3 To 2/3
Over 2/3
See:
Must be able to read computer screens and reports.
X
Lifting:
Stand/Walk:
Occasional visits to other locations.
X
Up to 10 pounds
X
Sit:
Must be able to perform work at a desk, computer, filing, etc.
X
Up to 25 pounds
X
Touch/Grasp/Feel:
Must be able to input electronic data, manipulate paper, and use phone systems.
X
Up to 50 pounds
X
Climb or Balance:
X
Up to 100 pounds
X
Stoop, Kneel or Crawl:
X
Over 100 pounds
X
Talk or Hear:
Must be able to communicate in person and via telephone.
X
Working Conditions:
Office environment.
X
Disclaimer:
This job description does not imply that these are the only duties to be performed by the employee in this position.
Employees may be required to follow other job-related instructions and perform additional duties as requested, in compliance with applicable laws.
Wallis Companies reserves the right to modify job descriptions as necessary with or without notice.
Certain job functions may be subject to modification in accordance with applicable laws. This job description does not create an employment contract.INDHRG
