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HR Operations Specialist
2 months ago
POSITION OVERVIEW
The HR Operations Specialist plays a pivotal role in executing HR functions with professionalism and collaborating closely with senior HR leadership.
This role encompasses key responsibilities across various HR domains, including:
overseeing employee benefits, fostering employee relations, managing organizational salary structures, handling workman's compensation claims, and administering leave programs.
Engage in both internal and external HR activities, contribute to the formulation of organizational policies and procedures, coordinate employee development initiatives, enhance performance management systems, leverage HRIS for process optimization, assist in budget oversight and payroll functions, stay informed on current HR trends and best practices, and support the HR Manager as required.
This position serves as a vital resource for both employees and management.KEY RESPONSIBILITIES:
(* indicates an essential function of the role)
Business Performance
*Ensure precise data entry into HRIS for timely and accurate reporting and inquiry responses.
*Address inquiries related to HR programs, policies, and procedures.
*Act as a resource for management on employee-related issues to ensure adherence to company policies and regulations.
Oversee the compensation framework, communicate salary adjustments, and ensure accurate documentation of employee records regarding compensation changes.
*Monitor and refine the performance management system as necessary.
Assist with employee benefits administration, including change reporting and invoice approvals.
*Manage worker's compensation claims with timely and accurate filing; facilitate communication and track medical appointments.
*Administer and maintain records for FMLA and other leave types.
*Maintain consistent attendance and adhere to safety protocols.
Support the HR Manager in resolving employee concerns as needed.
Contribute to the development of wellness initiatives and ensure their implementation.
Perform additional duties as required.
Act as a backup for payroll processing when necessary.
Effective Communication
*Keep the HR Manager updated on any employee concerns or issues.
*Communicate HR-related practices, policies, and procedures effectively throughout the organization.
*Engage professionally with internal and external stakeholders.
Support communication strategies regarding employee benefits.
*Develop and implement communication and educational plans related to assigned responsibilities, including benefits, compensation, and wellness initiatives.
*Maintain designated HRIS components, including reporting and data entry.
*Communicate effectively with supervisors, employees, and external partners involved in the worker's compensation process.
Establish productive relationships with vendors to ensure satisfaction with HR programs.
Customer Service Focus
*Ensure prompt responses to internal and external inquiries.
*Assist employees with questions regarding HR programs and policies.
*Solicit feedback and understand customer expectations.
*Cultivate relationships with supervisors, employees, and management.
Conduct site visits as required.
Evaluate existing leave programs and recommend enhancements for competitiveness.
Develop improved practices and procedures to enhance service delivery.
Talent Development
Guide management on established policies regarding compensation, performance management, and leave.
*Participate in training to enhance professional skills and understanding of company objectives.
*Coach employees on existing policies and procedures.
*Cross-train team members to ensure resource availability for customer support.
Collaborate as a team member to enhance productivity at all levels.
Technical Proficiency
*Ensure compliance with employment regulations including ADA, FMLA, EEO, ERISA, FLSA, and OSHA.
Maintain and update compensation structures, policies, and procedures.
Provide support in drafting job descriptions.
Complete required OSHA reporting accurately and promptly.
*Monitor HIPAA compliance.
*Track metrics related to leave, worker's compensation, and wellness initiatives.
*Develop and maintain operational procedures for HR responsibilities.
*Adhere to all safety policies and report incidents immediately.
SUPERVISORY RESPONSIBILITIES
This role may or may not include direct supervisory responsibilities based on the scope of duties.
QUALIFICATIONS
To succeed in this position, candidates must demonstrate the ability to perform essential duties effectively. The following qualifications are representative of the knowledge, skills, and abilities required.
(* indicates an essential qualification)
Education:
Required: Bachelor's Degree in Human Resources or a related field.
Preferred:
Master's Degree.
Experience:
Required: Minimum of 4 years of progressive experience in human resources, focusing on benefits, compensation, leaves, HRIS, and payroll management.
Certificates, Licenses and/or Registrations:SHRM-CP/SCP or PHR/SPHR preferred.
Language Skills:
*Ability to read, write, speak, and understand English effectively for communication with various stakeholders.
Skills and Abilities:
(This list is representative but not exhaustive)
Ability to exercise judgment in analyzing facts and circumstances surrounding individual issues and determining appropriate actions.
*Ability to apply analytical skills to problem-solving. *Ability to handle confidential information with discretion. *Strong organizational skills in a dynamic environment.Technology, Tools, and Equipment:
*Computer, *Microsoft Office, *Internet, HRIS, *Copier/fax/printer, *telephone.
PHYSICAL DEMANDS
The physical demands outlined below are representative of those that must be met by an employee to successfully perform the essential functions of this role.
WORKING CONDITIONS:
Office environment.
Disclaimer:
This job description does not encompass all duties that may be performed by the employee in this position.
Employees may be required to follow additional job-related instructions and perform other duties as requested, in compliance with applicable laws.
Wallis Companies reserves the right to modify job descriptions as necessary with or without notice.
Certain job functions may be subject to modification in accordance with applicable laws. This description does not constitute a contract for employment.INDHRG
