HR Operations Specialist

2 weeks ago

Cuba, Missouri, United States Wallis Companies Full time

POSITION OVERVIEW
The HR Operations Specialist plays a crucial role in executing HR functions effectively while collaborating closely with senior HR leadership.

This role encompasses the following key responsibilities across various HR domains:

Oversees employee benefits programs, fosters positive employee relations, manages organizational salary structures, handles workers' compensation claims, and administers leave policies, including our vehicle leasing program.

Facilitates both internal and external HR inquiries, contributes to the formulation of organizational policies and procedures, coordinates employee development initiatives, and enhances performance management processes. Utilizes HRIS for process optimization, assists in budget oversight and payroll functions, stays informed on the latest HR trends and best practices, and supports the HR Manager as required.

This position serves as a vital resource for both employees and management.

KEY RESPONSIBILITIES:
(* denotes an essential function of the position)

Business Outcomes

*Ensure precise data entry into HRIS for timely and accurate reporting and inquiry responses.

*Address inquiries regarding HR programs, policies, and procedures.

*Serve as a resource for management on employee-related issues to ensure adherence to company policies and regulations.

Oversee the compensation framework, communicate salary adjustments, and maintain accurate employee records related to compensation changes.

*Monitor and refine the performance management system as necessary.

Assist with employee benefits administration, including change reporting and invoice approvals.

*Manage workers' compensation claims, ensuring timely filing and effective communication; track appointments and maintain documentation.

*Administer and keep records for FMLA and other leave types.

*Ensure consistent attendance and adherence to safety protocols.

Support the HR Manager in resolving employee concerns as needed.

Assist in the development and execution of wellness initiatives for the organization.

Perform additional duties as required.

Act as a backup for payroll processing when necessary.

Communication

*Keep the HR Manager updated on any employee concerns or issues.

*Effectively communicate HR and payroll-related practices, policies, and procedures to the organization.

*Engage professionally and appropriately with internal and external stakeholders.

Support communication strategies regarding employee benefits.

*Develop and implement effective communication and educational plans related to assigned responsibilities, including benefits, compensation, workers' compensation, and leave policies.

*Maintain designated HRIS sections, including reports and data entry.

*Communicate effectively with supervisors, employees, claims adjusters, medical providers, and others involved in the workers' compensation process.

Establish effective relationships with various vendors to ensure satisfaction with HR programs.

Customer Service Focus

*Ensure prompt responses to internal and external customer inquiries.

*Assist customers with questions regarding HR programs, policies, and procedures.

*Solicit feedback and understand customer expectations.

*Cultivate and maintain relationships with supervisors, employees, and management.

Conduct site and/or customer visits as required.

Evaluate existing leave programs and recommend enhancements for competitiveness.

Develop improved practices and procedures to enhance service delivery to customers.

Talent Development

Guide management on established policies and procedures related to compensation, performance management, and leave policies.

*Participate in training to enhance professional development and understanding of company objectives, ensuring compliance with regulatory requirements.

*Mentor employees on existing policies and procedures.

*Cross-train team members in various responsibilities to ensure resource availability for customers.

Collaborate as a team member to enhance individual, departmental, and organizational productivity.

Technical Proficiency
*Ensure compliance with federal, state, and local employment regulations, including ADA, FMLA, EEO, ERISA, FLSA, and OSHA.

Maintain and update salary grades, compensation structures, and related policies and procedures.

Provide support in creating job descriptions.

Complete all required OSHA reporting accurately and promptly.

*Monitor HIPAA compliance regarding privacy.

*Maintain metrics related to areas of responsibility, including leave management, workers' compensation, and wellness programs.

*Develop and document procedures for areas of responsibility.

*Adhere to all safety policies and report incidents immediately.

SUPERVISORY ROLE
This position may involve direct reports depending on the responsibilities and scope of the role.

QUALIFICATIONS
To excel in this position, candidates must meet the following qualifications:

(* denotes an essential qualification of the position)

Education:
Required: Bachelor's Degree in Human Resources or a related field.

Preferred:
Master's Degree.

Experience:

Required: Minimum of 4+ years of progressively responsible experience in human resources, focusing on benefits, compensation, leave management, workers' compensation, HRIS, and payroll.


Certificates, Licenses and/or Registrations:
SHRM-CP/SCP or PHR/SPHR preferred.

Language Skills:
*Ability to read, write, speak, and understand English effectively for communication with managers, clients, customers, and the public.

Skills and Abilities:
(May be representative but not all-inclusive of those commonly associated with the position)

Ability to exercise judgment in analyzing facts and circumstances surrounding individual issues and determining appropriate actions within standard practices.

*Ability to apply analytical skills to problem-solving. *Ability to handle confidential information with discretion. *Strong organizational skills in a dynamic environment.

Technology, Tools, and Equipment:
*Computer, *Microsoft Office, *Internet, HRIS, *Copier/fax/printer, *telephone.

PHYSICAL REQUIREMENTS


The physical demands outlined below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Amount of Time

None

Under 1/3

1/3 To 2/3

Over 2/3

Amount of Time

None

Under 1/3

1/3 To 2/3

Over 2/3

See:
Must be able to read computer screens and reports.

X

Lifting:

Stand/Walk:
Occasional visits to other locations in the building.

X

Up to 10 pounds

X

Sit:
Must be able to perform work at desk, computer, filing, etc.

X

Up to 25 pounds

X

Touch/Grasp/Feel:
Must be able to input electronic data, manipulate paper, use phone system.

X

Up to 50 pounds

X

Climb or Balance:
X

Up to 100 pounds

X

Stoop, Kneel or Crawl:
X

Over 100 pounds

X

Talk or Hear:
Must be able to communicate in person and on telephone.

X

WORKING ENVIRONMENT:
Office setting.

X

Disclaimer:


This job description does not encompass all duties that may be assigned to the employee in this position.

Employees may be required to follow additional job-related instructions and perform other job-related tasks as requested, in compliance with applicable state and federal laws.

Wallis Companies reserves the right to modify job descriptions as necessary with or without notice to affected employees.

Certain job functions described herein may be subject to modification in accordance with applicable state and federal laws. This job description does not establish an employment contract.

INDHRG

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