Seasonal Customer Service Representative

10 hours ago


Reading, Pennsylvania, United States Boscov's Full time
Job Description

Boscov's Seasonal Employment Opportunities

Boscov's Customer Care Specialist- FT & PT

*Nights & Weekend shifts required*

Are you looking to gain experience in the retail industry while developing your customer service skills? Boscov's is seeking a Customer Care Specialist to join our team As a Customer Care Specialist, you will be the front line to assisting our customers via phone with navigating our website and placing orders.

Additional responsibilities include:
  • Answer customer's questions regarding existing orders
  • Provide detailed product descriptions for merchandise on the Boscov's website
  • Answer incoming calls for all store locations
  • Opportunity to learn additional customer service functions within our care center such as on line chat.
Job Requirements
  • Excellent customer service skills; sales skills helpful
  • Excellent written, verbal, and interpersonal communication skills; Good team player; ability to multi-task
  • Ability to work in a fast paced & goal oriented environment
  • Excellent computer skills
  • Online shopping experience a plus
  • Desire to learn additional skills to enhance level of customer services provided
  • Flexible scheduling to include evening, weekends and holidays
  • Bilingual in English and Spanish a plus.
Benefits

At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a member of our contact center operations team you will be eligible to receive:
  • Weekly Pay
  • Bonus compensation for successfully promoting the Boscov's Credit Card
  • Storewide Employee Discount
  • Potential for regular employment following seasonal term
  • Much More

Work where people love to shop

Equal Opportunity Employer

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