Account Manager

15 hours ago


Oklahoma City, Oklahoma, United States Tenstreet LLC Full time
About the Role

Tenstreet LLC is seeking a highly motivated and self-driven Account Manager to join our team. As an Account Manager, you will be responsible for understanding the complexity and value of our software solutions while providing support, guidance, and training to our clients.

Key Responsibilities
  • Serve as an expert on all operational aspects of our programs and software solutions.
  • Handle all phases of new product implementation and training for assigned clients.
  • Provide top-level application support, responding to and resolving client requests and questions via phone and email while delivering a high level of customer satisfaction.
  • Be the main interface with the client and work closely with other Tenstreet teams to implement strategic projects.
  • Focus on client relationship and retention to ensure that each client is as successful as possible in using our product.
What We're Looking For
  • A highly motivated, self-starter who can effectively work cross-functionally between various teams.
  • A passionate learner who can quickly grasp new concepts and enjoy solving problems.
  • A tenacious focus on making every client as successful as possible and gaining energy from making clients happy.
  • A natural ability to handle complexity, understand next steps, and take action.
  • A strong communicator who can easily build rapport over the phone.
What We Offer
  • A great compensation plan.
  • A positive and generative work environment that enables you to develop your skills, collaborate with other professionals, and invest in others.
  • A work community that strives to take great care of you through great benefits like health insurance, dental, vision, 401k, PTO, and others.

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