Software Support Specialist
2 months ago
We are seeking a highly motivated and detail-oriented Software Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will provide consultative support to our clients nationwide, assisting them in the operation and understanding of our ERP Pro software.
Key Responsibilities- Provide basic-level software support for Tyler clients in the use, functionality, and understanding of our utility billing and citizen services products.
- Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations.
- Analyze data reports, forms, and web technologies to resolve client inquiries and problems.
- Communicate effectively with clients to meet and manage their expectations.
- Use Tyler's client management system to create, track, and/or update details on client issue(s).
- Perform Quality Assurance testing for software module upgrades/changes.
- Assist with writing estimates for software modification specifications and documentation of support processes.
- Bachelor's degree in a related field or equivalent experience.
- Excellent interpersonal skills.
- Effective decision-making and problem-solving skills involving troubleshooting basic to moderate issues.
- Strong organizational skills.
- Effective analytical ability, particularly in a technical environment.
- Excellent written and verbal communication skills.
- Knowledgeable with Microsoft Office.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
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Software Support Specialist
1 month ago
Lubbock, Texas, United States Tyler Technologies Full timeSoftware Support SpecialistWe are seeking a highly motivated and tech-savvy individual to join our team as a Software Support Specialist. As a key member of our support team, you will provide consultative support to our clients in the operation and understanding of our ERP Pro software.Responsibilities:Provide inbound support to resolve client inquiries and...
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Software Support Specialist
1 month ago
Lubbock, Texas, United States Tyler Technologies Full timeTransform the Public Sector with Tyler TechnologiesWe are seeking a talented Software Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will provide consultative support to municipalities nationwide in the operation and understanding of our ERP Pro software.Responsibilities:Provide inbound support to resolve...
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IT Support Specialist
2 weeks ago
Lubbock, Texas, United States City Bank Full time**Job Summary**At City Bank, we're seeking a highly motivated and customer-focused IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in delivering exceptional customer service to our employees by providing timely and effective technical assistance via phone, tickets, and/or email.**Key Responsibilities**Assist...
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Information Security Software Specialist
2 weeks ago
Lubbock, Texas, United States CoNetrix Full timeAbout the PositionWe are seeking a highly skilled Information Security Software Specialist to join our team at CoNetrix. As a key member of our team, you will be responsible for supporting our software in a variety of ways, including traditional forms of support and collaborating with the development team to brainstorm new solutions and features.About...
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IT Support Specialist
2 weeks ago
Lubbock, Texas, United States City Bank Full timeJob SummaryThe IT Support Specialist at City Bank delivers exceptional customer service to employees requesting digital and technology assistance. This role involves resolving hardware and software issues, resetting passwords, and providing technical support for the digital banking suite of products.Key ResponsibilitiesProvide technical support for employees...
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IT Support Specialist
4 weeks ago
Lubbock, Texas, United States Alliance Credit Union Full timeJob SummaryWe are seeking a highly skilled System Support Specialist to join our team at Alliance Credit Union.The successful candidate will provide technical support and training to our personnel in the use of office automation products, personal computers, online application systems, and user-based peripherals.Responsibilities include:Providing hardware,...
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Information Security Software Specialist
3 weeks ago
Lubbock, Texas, United States CoNetrix Full timeAbout the PositionWe are seeking a highly skilled and motivated individual to join our team as an Information Security Software Specialist. As a key member of our team, you will play a critical role in supporting our software and ensuring the highest level of customer satisfaction.Key ResponsibilitiesProvide exceptional customer support via phone, email, and...
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Technical Support Specialist
3 weeks ago
Lubbock, Texas, United States City of Lubbock Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at the City of Lubbock. As a Technical Support Specialist, you will be responsible for providing technical support for laptops, PCs, mobile devices, printers, and peripherals to restore service and deliver solutions to meet user requirements for all employees of the City...
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Medical-Surgical Nurse Specialist
2 weeks ago
Lubbock, Texas, United States Talent Software Services Full timeJob SummaryAs a Medical-Surgical Nurse Specialist at Talent Software Services, you will be responsible for delivering high-quality patient care in a fast-paced medical-surgical environment. Your primary responsibilities will include assessing, planning, implementing, and evaluating patient care plans in consultation with healthcare professionals. You will...
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Technical Support Specialist
1 month ago
Lubbock, Texas, United States Tyler Technologies Full timeJob SummaryThe Technical Services Support Specialist is responsible for providing timely and courteous support to customers in diagnosing and resolving technical issues related to Tyler applications.Key ResponsibilitiesEvaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely...
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Technical Services Support Specialist
2 weeks ago
Lubbock, Texas, United States Tyler Technologies Full timeJob SummaryThe Technical Services Support Specialist is responsible for providing technical support to customers in a timely and courteous manner. This includes diagnosing and resolving technical issues related to Tyler applications, as well as providing training and documentation to end-users.Key ResponsibilitiesEvaluate the severity of an issue and...
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Technical Support Specialist
2 weeks ago
Lubbock, Texas, United States Tyler Technologies Full timeJob SummaryThe Technical Services Support Specialist position is a critical role within Tyler Technologies, responsible for providing timely and courteous support to customers. This entry-level position requires a strong analytical and problem-solving skillset, with the ability to work independently and as part of a team.Key ResponsibilitiesEvaluate the...
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Nurse Specialist
4 weeks ago
Lubbock, Texas, United States Talent Software Services Full timeJob Summary:As a Registered Nurse at Talent Software Services, you will play a vital role in providing exceptional care to premature and severely ill newborn infants. Your expertise will be essential in ensuring the health and well-being of these delicate patients.Key Responsibilities:• Provide round-the-clock care to newborn infants, including feeding,...
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Technical Support Specialist
3 weeks ago
Lubbock, Texas, United States Tyler Technologies Full timeJob SummaryThe Technical Services Support Specialist position is a key role within our organization, responsible for providing timely and courteous support to our customers. As a member of our technical support team, you will be the first point of contact for customers experiencing technical issues, and will work to resolve these issues in a prompt and...
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Environmental Services Specialist
2 months ago
Lubbock, Texas, United States Integrated Support Solutions Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Environmental Services Specialist to join our team at Integrated Support Solutions. As an EVS Specialist, you will play a critical role in maintaining a clean and safe environment for our patients and staff.Key ResponsibilitiesClean and disinfect patient rooms, department areas, and...
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Technical Services Support Specialist
2 weeks ago
Lubbock, Texas, United States Tyler Technologies Full timeJob SummaryAs a Technical Services Support Specialist at Tyler Technologies, you will be responsible for providing top-notch technical support to our clients. This role requires a strong understanding of Windows servers, database administration, and network configurations. If you have a passion for troubleshooting and problem-solving, and enjoy working in a...
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IT Support Specialist
2 weeks ago
Lubbock, Texas, United States Lubbock County, TX Full timeJob SummaryProvide technical support for workstations, applications, mobile devices, communications, and network infrastructure. Assist in troubleshooting hardware, software, and peripherals to ensure optimal system performance.Key ResponsibilitiesSupport desktop hardware and software issues via tracking systemTriage incidents and requests to resolve within...
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Floor Care Specialist
1 week ago
Lubbock, Texas, United States Integrated Support Solutions Full timeAbout the Role:We are seeking a skilled Floor Care Specialist to join our team at Integrated Support Solutions. As an Environmental Services Specialist, you will play a vital role in ensuring the cleanliness and safety of our hospital environment.Key Responsibilities:Clean various types of floors, including stripping, waxing, and buffingVacuum and clean...
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Part-Time IT Support Specialist
2 weeks ago
Lubbock, Texas, United States City of Lubbock Full timeJob SummaryWe are seeking a Part-Time IT Support Specialist to provide technical support for laptops, PCs, mobile devices, printers, and peripherals to restore service and deliver solutions to meet user requirements for all employees of the City of Lubbock.Key ResponsibilitiesInstall and test computers and equipment, peripherals, and software.Install and...
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Loan Support Specialist
1 week ago
Lubbock, Texas, United States Community National Bank Full timeJob SummaryWe are seeking a highly skilled Loan Support Specialist to join our team at Community National Bank. As a key member of our lending operations, you will play a vital role in supporting our Loan Officers in connection with consumer, commercial, oil & gas, and real estate loan activity.Key ResponsibilitiesStay up-to-date on and comply with all...