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Information Security Software Specialist

1 month ago

Lubbock, Texas, United States CoNetrix Full time

About the Position

We are seeking a highly skilled Information Security Software Specialist to join our team at CoNetrix. As a key member of our team, you will be responsible for supporting our software in a variety of ways, including traditional forms of support and collaborating with the development team to brainstorm new solutions and features.

About Tandem

Tandem is a leading provider of information security compliance software for financial institutions. With over 15 years of experience, we have established a reputation for delivering high-quality solutions that make compliance processes easier and better for our customers.

Tasks & Responsibilities

As a Information Security Software Specialist, you will be responsible for:

  • Assisting customers with questions via phone or email
  • Presenting Tandem products in software demonstrations
  • Conducting User Acceptance Testing as new software is developed
  • Hosting regular educational webinars for current customers
  • Participating in the continuous improvement of our products and processes
  • Writing software update blog posts and knowledge base articles
  • Researching and learning about information security and technology

Requirements

To be successful in this role, you will need to possess:

  • Excellent communication and problem-solving skills
  • Strong technical skills, including knowledge of web browsers and applications
  • A passion for learning and helping others
  • Integrity and a strong sense of responsibility
  • Ability to work independently and as part of a team

What We Offer

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and talented individual who is passionate about information security and technology, we encourage you to apply for this exciting opportunity.