Software Support Specialist
2 weeks ago
We are seeking a highly motivated and tech-savvy individual to join our team as a Software Support Specialist. As a key member of our support team, you will provide consultative support to our clients in the operation and understanding of our ERP Pro software.
Responsibilities:- Provide inbound support to resolve client inquiries and problems.
- Analyze data reports, forms, and web technologies commensurate with level of training and understanding.
- Determine whether to resolve issues personally or to refer to a more experienced team member.
- Responsibly communicate to all parties involved in issue resolution to meet and manage client expectations.
- Use Tyler's client management system to create, track, and/or update details on the specifics of client issue(s).
- Bachelor's degree in a related field or equivalent experience.
- Excellent interpersonal skills.
- Effective decision-making and problem-solving skills involving troubleshooting basic to moderate issues.
- Strong organizational skills.
- Effective analytical ability, particularly in a technical environment.
- Excellent written and verbal communication skills.
- Knowledgeable with Microsoft Office.
- Competitive salary range: $46,500 - $52,000.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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Software Support Specialist
3 weeks ago
Lubbock, Texas, United States Tyler Technologies Full timeSoftware Support SpecialistWe are seeking a highly motivated and tech-savvy individual to join our team as a Software Support Specialist. As a key member of our support team, you will provide consultative support to our clients in the operation and understanding of our ERP Pro software.ResponsibilitiesProvide inbound support to resolve client inquiries and...
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Software Support Specialist
3 weeks ago
Lubbock, Texas, United States Tyler Technologies Full timeSoftware Support SpecialistWe are seeking a highly motivated and detail-oriented Software Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will provide consultative support to our clients in the operation and understanding of our ERP Pro software.Responsibilities:Provide inbound support to resolve client...
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Software Support Specialist
1 month ago
Lubbock, Texas, United States Tyler Technologies Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Software Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will provide consultative support to our clients nationwide, assisting them in the operation and understanding of our ERP Pro software.Key ResponsibilitiesProvide basic-level software...
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Software Support Specialist
2 weeks ago
Lubbock, Texas, United States Tyler Technologies Full timeTransform the Public Sector with Tyler TechnologiesWe are seeking a talented Software Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will provide consultative support to municipalities nationwide in the operation and understanding of our ERP Pro software.Responsibilities:Provide inbound support to resolve...
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Software Support Associate
2 weeks ago
Lubbock, Texas, United States Tyler Technologies Full timeSoftware Support Specialist RoleAt Tyler Technologies, we're seeking a talented Software Support Specialist to join our team. As an entry-level position, this role is perfect for individuals looking to start their career in software support.The Software Support Specialist will provide basic-level software support for our clients, ensuring timely resolution...
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Software Support Associate
4 weeks ago
Lubbock, Texas, United States Tyler Technologies Full timeSoftware Support Specialist RoleAt Tyler Technologies, we're seeking a talented Software Support Specialist to join our team. As a key member of our support team, you'll play a critical role in ensuring our clients receive exceptional software support.Key Responsibilities:Provide timely and effective software support to clients via phone, web, or...
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Software Support Associate
3 weeks ago
Lubbock, Texas, United States Tyler Technologies Full timeEntry-Level Software Support SpecialistThe ideal candidate for this role will provide basic software support to clients, resolving inquiries and problems that require analysis of data reports, forms, and web technologies. This involves determining the best course of action for issue resolution, communicating effectively with all parties involved, and...
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Software Support Associate
3 weeks ago
Lubbock, Texas, United States Tyler Technologies Full timeJob SummaryWe are seeking a highly skilled Software Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesTroubleshoot and resolve client software issues via phone and online inquiriesAnalyze...
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Lubbock, Texas, United States Tyler Technologies Full timeSoftware Support Specialist OpportunityWe are seeking a highly motivated and tech-savvy individual to join our team as a Software Support Specialist. As a key member of our support team, you will provide consultative support to municipalities nationwide in the operation and understanding of our ERP Pro software.Responsibilities:Provide inbound support to...
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IT Support Specialist
3 weeks ago
Lubbock, Texas, United States Alliance Credit Union Full timeJob SummaryWe are seeking a highly skilled System Support Specialist to join our team at Alliance Credit Union.Key Responsibilities:Provide technical support and training to credit union personnel on office automation products, personal computers, and online application systems.Offer hardware, software, network, and data communication support to maintain the...
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Software Development Specialist
4 weeks ago
Lubbock, Texas, United States Texas Tech University Full timeJob SummaryThe Software Development Specialist will play a crucial role in developing, testing, analyzing, and maintaining software applications to support business requirements at Texas Tech University. This position will also be responsible for researching, designing, documenting, and modifying software specifications throughout the production life...
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IT Support Specialist
3 weeks ago
Lubbock, Texas, United States Alliance Credit Union Full timeJob SummaryWe are seeking a highly skilled System Support Specialist to join our team at Alliance Credit Union. As a key member of our IT department, you will be responsible for providing top-notch support and training to our personnel in the use of office automation products, personal computers, online application systems, and user-based peripherals.Key...
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IT Support Specialist
3 weeks ago
Lubbock, Texas, United States Alliance Credit Union Full timeJob SummaryWe are seeking a highly skilled System Support Specialist to join our team at Alliance Credit Union.The successful candidate will provide technical support and training to our personnel in the use of office automation products, personal computers, online application systems, and user-based peripherals.Additionally, they will be responsible for...
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IT Support Specialist
2 weeks ago
Lubbock, Texas, United States Alliance Credit Union Full timeJob OverviewTo ensure the efficient operation of our computer systems, we are seeking a skilled System Support Specialist to provide technical assistance and training to our personnel.Key ResponsibilitiesProvide support and training to credit union personnel in the use of office automation products, personal computers, on-line application systems, and...
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Information Security Software Specialist
4 weeks ago
Lubbock, Texas, United States CoNetrix Full timeAbout the PositionWe're seeking a skilled and passionate individual to join our team as a Information Security Software Specialist. As a key member of our team, you will play a vital role in supporting our software and ensuring the highest level of security for our customers.Key ResponsibilitiesProvide exceptional customer support via phone, email, and other...
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IT Support Specialist
1 week ago
Lubbock, Texas, United States Alliance Credit Union Full timeJob SummaryWe are seeking a highly skilled System Support Specialist to join our team at Alliance Credit Union.The successful candidate will provide technical support and training to our personnel in the use of office automation products, personal computers, online application systems, and user-based peripherals.Responsibilities include:Providing hardware,...
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Information Security Software Specialist
5 days ago
Lubbock, Texas, United States CoNetrix Full timeAbout the PositionWe are seeking a highly skilled and motivated individual to join our team as an Information Security Software Specialist. As a key member of our team, you will play a critical role in supporting our software and ensuring the highest level of customer satisfaction.Key ResponsibilitiesProvide exceptional customer support via phone, email, and...
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Information Security Software Specialist
2 weeks ago
Lubbock, Texas, United States CoNetrix Full timeAbout the PositionWe are seeking a highly skilled and motivated individual to join our team as an Information Security Software Specialist. As a key member of our team, you will play a critical role in supporting our software and ensuring the highest level of security and compliance for our financial institution clients.Key ResponsibilitiesProvide...
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Technical Support Specialist
4 days ago
Lubbock, Texas, United States City of Lubbock Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at the City of Lubbock. As a Technical Support Specialist, you will be responsible for providing technical support for laptops, PCs, mobile devices, printers, and peripherals to restore service and deliver solutions to meet user requirements for all employees of the City...
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Information Security Software Specialist
4 weeks ago
Lubbock, Texas, United States CoNetrix Full timeAbout the PositionWe are seeking a highly skilled and motivated individual to join our team as a Technical Support Specialist - Information Security. This role is ideal for someone who is passionate about technology, has excellent communication skills, and a passion for learning and helping others.Key ResponsibilitiesProvide technical support to customers...