Loan Support Specialist

4 weeks ago


Lubbock, Texas, United States Community National Bank Full time
Job Summary

We are seeking a highly skilled Loan Support Specialist to join our team at Community National Bank. As a key member of our lending operations, you will play a vital role in supporting our Loan Officers in connection with consumer, commercial, oil & gas, and real estate loan activity.

Key Responsibilities
  • Stay up-to-date on and comply with all applicable banking laws and regulations, as well as CNB policies and procedures.
  • Assist in originating, processing, signing, and booking of loans.
  • Prepare and maintain compliance documentation for all loans.
  • Provide requested information and communicate with Credit Analysts to assist in preparation of loan packages for presentation to ILC and DLC.
  • Maintain files by obtaining financial statements, accounts receivable listings, proof of insurance coverage, tax statements, and other required items in credit & collateral files to keep them current and up-to-date.
  • Process paid-out loans.
  • Process withdrawals and denials.
  • Assist customers by answering their questions and contacting the proper department required to assist them with all banking needs.
  • Pull credit reports, loan worksheets, and check sheets.
  • Assist in processing release of liens for real estate, consumer, commercial, or oil & gas loans when needed.
  • Prepare outgoing wire documents and cashier's checks as needed by customers.
  • Maintain regular and punctual attendance.
  • Work cooperatively with others.
  • Work overtime as needed.
Requirements
  • Ability to prioritize and manage multiple responsibilities within strict timelines.
  • General knowledge of banking and the loan process.
  • Ability to move large sums of money with accuracy and confidence.
  • Excellent communication skills to assist customers in a professional and confidential manner.
  • Above-average computer skills (Word, Excel, PowerPoint, Outlook).
  • Strong attention to detail and conscientious proactive approach to delivering high-quality results in a fast-paced environment.
  • Willingness to learn and adapt to varied and added responsibilities.
  • In-depth knowledge of banking software.
Working Conditions

This is an indoor, office environment with a typical 40-hour workweek. Considerable effort and eyestrain from continuous computer use are expected.

Occasional movement of office equipment and files weighing 10+ pounds is required. Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer, is necessary. Ability to use auditory senses for answering the telephone and hearing alarms is required. Must be able to remain in a stationary position for long periods of time to process work.



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