Field Representative

6 days ago


Los Angeles, California, United States NielsenIQ Full time
About the Role

We are seeking a highly motivated and organized Field Representative to join our team at NielsenIQ. As a Field Representative, you will be responsible for recruiting and installing households to participate in our consumer panel, ensuring high-quality data collection and adherence to Nielsen methodology.

Key Responsibilities
  • Recruit and install households to participate in our consumer panel, utilizing proven recruitment techniques and maintaining an assigned number of households to achieve weekly transmissions and quality data.
  • Visit selected homes within a designated territory to educate panelists on proper scanner usage and the importance of scanning all products, while adhering to Nielsen methodology and policies.
  • Persuade and educate households to participate in the panel, maximizing panel participation and building rapport, while overcoming objectives and addressing panelists' questions.
  • Effectively communicate incentive and reward potentials to panelists, as well as address panelists' questions that may arise throughout participation.
  • Support other teams and collaborate with various departments within NielsenIQ to ensure a quality sample that is in compliance with methodology.
Requirements
  • Bilingual in Spanish/English
  • Strong customer service and human relations skills
  • Ability to follow directions
  • Strong analytical skills
  • Excellent teamwork skills
  • Excellent organizational skills and ability to meet deadlines
  • Ability to work various hours, including evenings, weekends, and holidays
  • Strong computer skills
  • High School Degree or GED
  • Willing and able to be outside in all weather conditions, going door-to-door to people's homes, including single-family homes, townhouses, mobile homes, condominiums, and apartments.
  • Bachelor's Degree is a plus
  • Ability to navigate stairs, elevators, walkways, and driveways, as well as interact with people for several hours in their home, regardless of location or condition.
What We Offer
  • Comprehensive healthcare plan (medical, Rx, dental, and vision)
  • Flexible spending accounts and Health Savings Account (including company contributions)
  • Life and AD&D insurance
  • 401(k) retirement plan, including company matching contributions
  • Disability insurance
  • Tuition Reimbursement
  • Discretionary paid time off program and 11 paid holidays
About NielsenIQ

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We are committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.



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