Operations Manager

1 day ago


Toms River, New Jersey, United States Kaleidoscope ABA Therapy Services Full time
Job Overview

Kaleidoscope ABA Therapy Services is seeking a highly skilled and organized Operations Manager to join our team. As an integral part of our organization, this role will be responsible for managing various aspects of our business, including day-to-day operations, recruitment, scheduling, customer service, reporting, and general administrative tasks.

Key Responsibilities
  • Manage the day-to-day operations of the center, ensuring smooth and efficient delivery of services.
  • Recruit, train, and supervise staff members to ensure they have the necessary skills and knowledge to perform their duties.
  • Develop and maintain accurate records related to staffing and service delivery for each case.
  • Assist in the creation, maintenance, and management of a master schedule, ensuring adequate staffing for clinical cases according to budgeted hours per client.
  • Provide exceptional customer service, responding to client inquiries and resolving any issues in a timely and professional manner.
  • Prepare and submit reports as required, ensuring accurate and timely data entry.
  • Collaborate with the HR, Operations, and Clinical departments to ensure seamless communication and coordination.
Requirements
  • Bachelor's Degree in Marketing, Business Administration, or Healthcare.
  • 1-2 years of experience in medical, dental, therapy, or PT office administration or scheduling.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, clients, and management.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Ability to learn and adapt to new software and systems.
Benefits
  • Medical, Dental, and Vision Insurance through United Healthcare.
  • Paid Time-Off, including Vacation, Sick, and 8 Paid Holidays.
  • Long-Term Disability and Life Insurance.
  • 401k with a 6% match and a two-year vesting schedule.
  • Weekly Pay each Thursday.

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