Business Operations Manager

3 days ago

Dover, Delaware, United States Lumen Inc Full time
About Lumen

Lumen is a leading provider of communication and technology solutions. We connect people, data, and applications, enabling businesses to thrive in a rapidly changing world.

The Role

We are seeking a highly skilled Business Operations Manager to join our team. As a Business Operations Manager, you will be responsible for managing capital controls for Enterprise Operations, including budget management, prioritization, progress reporting, team metrics, performance indicators, financial results, and forecasts.

Main Responsibilities
  1. Performance Analysis and Forecasting, including key metric dashboards
  2. Financial Reporting and Forecasting for completed disconnects
  3. Financial Reporting and Forecasting for parallel services
  4. Financial Reporting and Forecasting for re-rate impacts and follow-on activity
  5. Financial Reporting of associated costs (e.g. capacity augment) and waived fees (e.g. building extensions, porting)
  6. Lead the capital budget reporting processes, ensuring data accuracy, transparency, and enabling real-time decision-making
  7. Work closely with key stakeholders, including FP&A, Operations, and senior leadership, to prioritize projects based on strategic impact, resource availability, and operational needs
  8. Collaborate with operations owners to monitor capital budgets, generate a forecast, and analyze variances to ensure effective cost management
  9. Conduct post-mortem analysis on completed projects, providing actionable insights and metrics to guide future capital investments
  10. Supervise and mentor a team of finance professionals, fostering a culture of collaboration, continuous improvement, and accountability
  11. Develop and implement frameworks to measure the effectiveness and efficiency of capital expenditures, ensuring alignment with corporate goals
  12. Provide clear and concise financial reports and presentations to senior management, highlighting key trends, risks, and opportunities
  13. Provide leadership to the Materials supply chain team – manage escalations, change management, and readout on performance metrics
What We Look For in a Candidate

We are seeking a highly skilled and experienced Business Operations Manager with a strong background in finance and operations. The ideal candidate will have a Bachelor's degree in Finance, Accounting, or a related field, and 8+ years of progressive experience in finance roles, with a strong emphasis on capital budgeting, financial reporting, and analysis.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

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