Platform Testing Manager

1 month ago

Dover, Delaware, United States American Express Global Business Travel Full time
About the Role

We are seeking a highly skilled Platform Testing Manager to join our Enterprise Data Management and Analytics team. As a key member of our team, you will play a critical role in delivering Amex GBT's future data, analytics, and insight needs in support of the NDC initiative.

Key Responsibilities
  • Support end-to-end testing initiatives for technology deployments related to the DST, GTR, and Data Platforms.
  • Comprehend customer and business value statements into technical specifications and capabilities.
  • Responsible for understanding NDC standards, terminologies, and order processes.
  • Recognize complex business needs, data requirements, and translate requirements into effective data content usable in reporting, visualization, and actionable insights.
  • Interact with technology partners and business stakeholders through concise and accurate communications.
  • Test and validate processes to ensure successful completion and support the creation of valid test scenarios.
  • Develop and execute robust end-to-end test plans.
Requirements
  • 5+ years' experience in the travel industry.
  • Good knowledge of travel technology and various phases of the travel reservation process.
  • Experience working with at least 2 distinct GDS and APIs.
  • Knowledge of IATA, ATPCO, EDIFACT standards.
  • Experience working with XML, JSON, and various types of payloads and understanding of how data is represented in them.
  • Experience testing travel technology with different sets of tools.
  • Familiarity with design and development of data warehouse/data mart schemas and ETL processes.
  • Strong and seasoned experience with SQL.
  • Ability to craft clear, concise, and well-organized test documentation.
  • Excellent verbal and written communication skills.
  • Experience writing business and technical requirements.
  • Strong quantitative, analytical, and problem-solving skills.
  • Ability to demonstrate attention to detail and focus on quality.
  • Aptitude to solve complex problems by analyzing variables and applying appropriate solutions.
  • Must be results-driven, taking the lead with little supervision as well as working closely with fellow team members in a small team.
  • Ability to work against tight deadlines with colleagues across the world.
  • MUST be ready to work during overlap hours with global team.
What We Offer

At Amex GBT, we offer a comprehensive benefits package, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. We also provide travel perks, tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.

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