IT Application Support Specialist
1 week ago
Position Overview:
We are seeking a dedicated Application Support Analyst to join our team at Mitchell Martin Inc. This is a full-time opportunity within the Legal Industry.
Compensation: Competitive salary ranging from $100,000 to $130,000 annually, commensurate with experience.
Work Environment: Based in NYC with a flexible remote work arrangement, requiring onsite presence 2-3 times per month.
Key Responsibilities:
- Manage and support Office 365 and ensure smooth operation of Windows 10/11.
- Assist with Server OS versions 2019/2016 when necessary.
- Demonstrate strong proficiency in legal and business applications such as iManage, Litera, Adobe Acrobat DC, Chrome, Edge, Zoom, and MS Teams.
- Oversee printer setups and manage driver installations effectively.
- Utilize expertise in Windows registry, file systems, and user profiles (both local and roaming).
- Work with Lenovo and Dell hardware, and apply command line and PowerShell scripting skills.
- Familiarize with light application packaging tools, including Microsoft Configuration Manager and Ivanti User Personalization.
- Knowledge of Citrix Workspace App, Zoom VDI plug-ins, XenApp, and Remote Desktop is advantageous.
We invite qualified candidates to consider this opportunity to enhance their career in a dynamic and supportive environment.
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