Customer Relations Specialist

1 day ago


Grand Rapids, Michigan, United States Kevin Curtis - State Farm Agent Full time
Position Overview

We are seeking a dynamic and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our clients, helping them navigate their insurance needs and providing exceptional customer service.

Responsibilities
  • Establish and maintain strong relationships with clients, understanding their needs and preferences.
  • Use a customer-centric approach to educate clients about insurance options and provide personalized recommendations.
  • Develop and implement strategies to identify and pursue new business opportunities, driving growth and revenue for the agency.
  • Collaborate with internal teams to ensure seamless communication and delivery of services to clients.
Benefits
  • Competitive salary and commission structure.
  • Opportunities for professional growth and development within the agency.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to build strong relationships with clients and internal stakeholders.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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