Sales Operations Specialist

2 weeks ago


Duluth, Minnesota, United States Barco Full time

Location: Duluth, GA, US

Job ID: 4492

Company Overview: Barco is a global technology firm dedicated to enhancing everyday experiences through innovative solutions in sight, sound, and sharing. Our expertise spans three primary sectors: Enterprise, Healthcare, and Entertainment. With a workforce of over 3,300 professionals worldwide, we achieved significant sales in recent years.

Position Overview: We are seeking a skilled Sales Coordinator to support our operations in Duluth, GA. This role is pivotal in maintaining customer relationships and ensuring seamless order processing.

Key Responsibilities:

  • Develop and nurture relationships with assigned accounts, ensuring all customer inquiries and issues are addressed effectively.
  • Serve as the primary contact for sales orders, prioritizing tasks while managing incoming requests.
  • Utilize SAP proficiently for order entry, customer service, and returns management, adapting to varying customer demands.
  • Ensure accurate pricing and invoicing, with the authority to make pricing decisions within specified limits.
  • Compile and maintain detailed customer profiles and configurations in the ERP system, recommending necessary adjustments.
  • Stay informed on product knowledge and utilize available tools to support customer needs.
  • Communicate regularly with sales teams regarding account status, order progress, and potential opportunities.
  • Maintain high customer satisfaction ratings through timely and professional responses to inquiries.
  • Collaborate with cross-functional teams to resolve customer satisfaction issues and enhance service delivery.

Qualifications:

  • Preferred BA Degree or AA Degree with a minimum of 5 years of experience in a sales environment.
  • Strong communication skills for effective interaction with various organizational levels.
  • Demonstrated ability to manage daily activities independently.
  • Experience in dynamic work settings requiring adaptability to changing strategies.
  • Familiarity with SAP systems is essential.

Equal Opportunity Statement: Barco is committed to fostering a diverse workplace and considers all qualified applicants without discrimination based on various protected statuses.



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