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Clinical Network Liaison

1 month ago

Phoenix, Arizona, United States Upward Health Full time
Job Overview

Upward Health is seeking a highly skilled Provider Network Coordinator to join our team. This role plays a critical part in supporting provider and partner network goals through strategy-based initiatives that target and identify external preferred clinical networks.

The ideal candidate will establish and maintain ongoing relationships with clinical, tertiary, and ancillary providers to ensure the necessary services and supports are offered to individual patients as part of their whole-health journey.

This role requires strong interpersonal skills, the ability to engage with individuals representing different cultures and backgrounds, and excellent written, computer, and oral communication skills.

Key Responsibilities
  • Identify key organizations, institutions, and influencers across core clinical service domain needs to build a comprehensive local external preferred clinical network.
  • Create, maintain, and update the clinical market resource directory in Salesforce as resources are added and/or discontinued.
  • Develop relationships with paramedicine providers to support 24/7/365 triage support.
  • Utilize data analytics and patient-specific report cards to target high-volume PCP practices and increase/schedule AWV and comprehensive risk assessments.
  • Support Outreach Specialists in the enrollment process through contact with key hospital stakeholders.
  • Work with hospital discharge planners, social workers, etc., to ensure coordinated care transitions after an ED or IP visit has occurred.
  • Serve as the primary point of contact for external clinical network partners and develop strong meaningful relationships with key stakeholders.
Requirements
  • Must live/reside in the patient service area.
  • Valid driver's license and access to a vehicle with current and active insurance.
  • Deep experience working in and/or with providers and hospitals.
  • Able to work flexible hours, including occasional night/weekend work.
  • Bachelor's degree preferred.
  • Ability to travel within patient and clinical service area.