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Patient Services Coordinator

2 months ago


Seattle, Washington, United States Providence Health & Service Full time
Job Summary

The Patient Services Specialist plays a vital role in providing exceptional customer service to patients at the Swedish Breast Imaging Center. As the first point of contact, this individual must possess excellent communication skills and be proactive in resolving patient issues. The ideal candidate will have experience in performing general and specialized office duties, with a strong understanding of medical terminology and basic medical record processes.

Key Responsibilities
  • Appointment scheduling and patient registration
  • Timely check-in and communication with the technical team
  • Providing exceptional customer service to patients
  • Obtaining insurance verification, referrals, and authorizations
Requirements
  • 6 months of experience in general and specialized office duties
  • Experience in obtaining insurance verification, referrals, and authorizations
  • Strong understanding of medical terminology and basic medical record processes
Why Providence?

At Providence, we value our caregivers and offer a comprehensive benefits package, including a retirement 401(k) Savings Plan, health care benefits, life insurance, and time off benefits. We are committed to creating an inclusive workplace where diversity is valued and everyone is essential, heard, and respected.

We are proud to be an Equal Opportunity Employer and are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.