Helpdesk Support Service Specialist

2 weeks ago


Huntsville, Alabama, United States EMW Full time
Job Summary

We are seeking a highly skilled Helpdesk Support Service Specialist to join our team at EMW. As a key member of our support team, you will provide exceptional customer service and technical support to our users.

Key Responsibilities
  • Provide professional and personal direct customer service and technical support to users via various channels.
  • Develop and maintain a high level of expertise with web-based applications, user requirements, and workflows.
  • Perform regular tasks, including logging help desk interactions, resolving application user issues, and documenting resolutions.
  • Maintain currency with application and related tools, and create and maintain marketing, demonstration, and end-user training materials.
  • Conduct presentations at end-user training, marketing, and demonstration events, and identify, document, and submit potential improvements and changes to application features.
Requirements

We require a Bachelor's degree or equivalent with 3+ years of related experience, or an Associate's degree with 5+ years of experience. A Secret Security Clearance is also required.



  • Huntsville, Alabama, United States EMW Full time

    Job SummaryWe are seeking a highly skilled Helpdesk Support Service Specialist to join our team at EMW. The successful candidate will provide professional and personal direct customer service and technical support to the Multi-User Engineering Change Proposal Automated Review System (MEARS) Program Office users as required via phone, email, fax, on-line...


  • Huntsville, Alabama, United States EMW Full time

    Job SummaryWe are seeking a highly skilled Helpdesk Support Service Specialist to join our team at EMW. As a key member of our support team, you will provide exceptional customer service and technical support to our users, ensuring their needs are met and issues are resolved efficiently.Key ResponsibilitiesProvide professional and personalized support to...


  • Huntsville, Alabama, United States Selectek Full time

    Helpdesk Support Technician RoleSelectek is seeking a skilled Helpdesk Support Technician to join their team. This role involves providing technical support to users, building WIN10 computers, and assisting with software installations.Key Responsibilities: Provide timely and accurate technical support to end-users. Build WIN10 computers in accordance with...


  • Huntsville, Alabama, United States Selectek Full time

    Helpdesk Support TechnicianSelectek is seeking a skilled Helpdesk Support Technician to join their team. This role will provide technical support to users and assist with PC builds.Key Responsibilities:Provide timely and accurate technical support to users via phone, email, or in-person.Build and configure WIN10 computers according to company...


  • Huntsville, Alabama, United States Selectek Full time

    Helpdesk Support TechnicianSelectek is seeking a skilled Helpdesk Support Technician to join their team. This role will provide technical support to users and assist with PC builds.Responsibilities:Provide timely and accurate technical support to end users.Build WIN10 computers in accordance with company guidelines.Install software for project teams,...

  • Helpdesk Specialist

    2 weeks ago


    Huntsville, Alabama, United States Electronic Systems Full time

    About the RoleXerox Holdings Corporation is seeking a highly skilled Helpdesk Specialist to join our team in Huntsville, AL. As a Helpdesk Specialist, you will play a crucial role in maintaining and optimizing network infrastructure for our client in higher education.Key ResponsibilitiesAdminister and maintain the Microsoft M365/O365 environment to ensure...


  • Huntsville, Alabama, United States Selectek Full time

    About the Role:Selectek is seeking a skilled Helpdesk Support Technician to join their team. This role will involve providing technical support to users, building and maintaining computer systems, and ensuring the smooth operation of IT infrastructure.Key Responsibilities:Provide timely and accurate technical support to users via phone, email, or...

  • Helpdesk Specialist

    4 weeks ago


    Huntsville, Alabama, United States Electronic Systems Full time

    Job OverviewXerox Holdings Corporation, a leading provider of staffing solutions, is seeking a highly skilled Helpdesk Specialist to join our team. As a Helpdesk Specialist, you will play a critical role in maintaining and optimizing network infrastructure for our client in higher education.The ideal candidate will have in-depth knowledge of Microsoft...

  • IT Support Specialist

    2 weeks ago


    Huntsville, Alabama, United States Electronic Systems Full time

    Job Title: Helpdesk SpecialistAbout the Role:Xerox Holdings Corporation, a leading provider of digital solutions, is seeking a Helpdesk Specialist to join our team. As a Helpdesk Specialist, you will play a crucial role in maintaining and optimizing network infrastructure for our client in higher education.Key Responsibilities:Network...


  • Huntsville, Alabama, United States EMW Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at EMW. The successful candidate will provide professional and personal direct customer service and technical support to the MEARS Program Office users as required via various communication channels.Key ResponsibilitiesDevelop and maintain high level of expertise with...


  • Huntsville, Alabama, United States Selectek Full time

    About the RoleSelectek is seeking a skilled Helpdesk Support Technician to join their team. This position will provide technical support to users and assist with PC builds.Key ResponsibilitiesProvide timely and accurate technical support to end-users, documenting all interactions in the IT helpdesk system.Build and configure WIN10 computers according to...


  • Huntsville, Alabama, United States Lynx Support Specialist Full time

    Lynx Support Specialist has an immediate need for an Interoperability Subject Matter Expert to support the Software Mission Assurance program at a secure facility. Job Description: The ideal candidate will have a strong understanding of Military Standard 6016 and the ability to learn Military Standards 3011 and 6020. Responsibilities include assisting with...


  • Huntsville, Alabama, United States Electronic Systems Full time

    Job Summary:Xerox Holdings Corporation is seeking a skilled Helpdesk Specialist to join our team in Huntsville, AL. This 6-month contract assignment will involve working on-site daily to support the staff with the school system.Key Responsibilities:• Administer and maintain the Microsoft M365/O365 environment to ensure optimal performance and security.•...


  • Huntsville, Alabama, United States Electronic Systems Full time

    Job OverviewXerox Holdings Corporation, a leading provider of staffing solutions, is seeking a highly skilled Helpdesk Specialist to join our team at Electronic Systems. This 6-month contract assignment will involve working on-site daily at a higher education institution in Huntsville, AL, supporting the staff with IT-Print Support and Network...


  • Huntsville, Alabama, United States Desktop & Depot Support Full time

    Job OverviewWe are seeking a highly motivated and career-driven Desktop Support Specialist to join our team in Huntsville, Alabama. As a key member of our Virtual Service Operations team, you will be responsible for providing exceptional workstation software break-fix support, IMAC services, and other related tasks.Key Responsibilities:Provide workstation...


  • Huntsville, Alabama, United States SportsMED Orthopaedic Specialist, INC Full time

    Job OpportunitySportsMED Orthopaedic Specialist, INC is seeking a skilled Registered Nurse and Certified Medical Assistant to fill a PRN position in Huntsville, AL.Key Responsibilities:Deliver exceptional patient care and maintain accurate records in our medical software system.Work effectively in a fast-paced environment and perform various duties as...


  • Huntsville, Alabama, United States SportsMED Orthopaedic Specialist, INC Full time

    Job OpportunitySportsMED Orthopaedic Specialist, INC is seeking a highly skilled Certified Medical Assistant to join our clinical team.The selected candidate will be responsible for providing exceptional patient care, maintaining accurate records, and working effectively in a fast-paced environment.Key Responsibilities:Deliver high-quality patient care and...


  • Huntsville, Alabama, United States SportsMED Orthopaedic Specialist, INC Full time

    Job OpportunitySportsMED Orthopaedic Specialist, INC is seeking a highly skilled Certified Medical Assistant to join our clinical team.The ideal candidate will possess at least 2 years of experience as a CMA and have a strong background in orthopedic care. Travel to various locations, including Huntsville and Madison, will be required.Key...

  • Nail Trim Specialist

    2 weeks ago


    Huntsville, Alabama, United States SportsMED Orthopaedic Specialist, INC Full time

    Job OpportunitySportsMED Orthopaedic Specialist, INC is seeking a reliable and experienced Nail Trim Technologist to assist our podiatrists in patient care.This full-time role is located at all SportsMED practice locations and requires reliable transportation for between-clinic travel. Mileage is reimbursed for qualified candidates.A well-qualified candidate...

  • IT Support Specialist

    3 weeks ago


    Huntsville, Alabama, United States Progression, Inc. Full time

    Job Title: IT Support SpecialistProgression Inc. is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving desktop and portable computer software and hardware failures, and analyzing and assessing customer service...