Network Support Specialist

5 days ago


Huntsville, Alabama, United States Electronic Systems Full time
Job Summary:

Xerox Holdings Corporation is seeking a skilled Helpdesk Specialist to join our team in Huntsville, AL. This 6-month contract assignment will involve working on-site daily to support the staff with the school system.

Key Responsibilities:

• Administer and maintain the Microsoft M365/O365 environment to ensure optimal performance and security.
• Manage and troubleshoot issues related to Active Directory, including user accounts, group policies, and permissions.
• Implement and maintain Identity and Access Management (IDA) solutions to enhance network security and user authentication.
• Collaborate with the existing Network Administrator to ensure seamless network operations.
• Provide technical support and assistance to end-users, addressing network-related concerns promptly and effectively.
• Monitor network performance and proactively identify and resolve issues to minimize downtime.
• Assist in the planning and execution of network upgrades and improvements.
• Maintain documentation of network configurations, changes, and troubleshooting procedures.

Requirements:

• Proven experience in network administration, preferably in an educational or similar environment.
• In-depth knowledge of Microsoft M365/O365, Active Directory, and Identity and Access Management (IDA).
• Strong troubleshooting and problem-solving skills related to network infrastructure.
• Excellent communication and interpersonal skills to work collaboratively with team members and end-users.
• Ability to work on-site daily at the BCS location.
• Flexibility and adaptability to meet the dynamic needs of the school system.

About Xerox Holdings Corporation:

Xerox has continually redefined the workplace experience for over 100 years. Our XIT Staffing division is dedicated to staffing solutions and collaborates closely with internal clients to fulfill their staffing needs.

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