Automotive Sales and Service Representative

2 days ago


South Euclid, Ohio, United States Tire Choice Auto Service Centers Full time

The Automotive Guest Care Sales Specialist role is a key position at Tire Choice Auto Service Centers, offering opportunities for career growth and professional development. The salary for this role is approximately $55,000 per year, depending on experience.

Job Description

This is an hourly position that requires strong communication and problem-solving skills to provide excellent guest service. As the first point of contact for guests, you will engage with customers, schedule appointments, build trust, and present needed services following our selling process. You will also be responsible for the organization and productivity of the service business through estimate and invoice transactions.

Under the direction of management, you will assist in various aspects of guest care, work order completion, register assistance, facility maintenance, and outside purchase ordering. This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities. You will follow all policies and procedures related to cash, credit, check, refund, and return policies, and work with management to react to guest service issues, complaints, and/or business opportunities.

Required Skills and Qualifications
  • High school diploma or equivalent required
  • Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
  • One (1) year of sales experience needed
  • Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to guests
  • Strong problem-solving skills
Benefits

Tire Choice Auto Service Centers offers its teammates paid vacation and holidays for full-time employees, 401k eligibility immediately upon hire, direct deposit, employee discounts, healthcare, vision, and dental for full-time teammates, employee access perks, and career advancement opportunities.



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