Associate Field Marketing Specialist
3 days ago
At Yardi Systems, we are seeking a highly motivated and enthusiastic Associate Field Marketing Specialist to join our RentCafe Marketing Support team.
This role involves building strong client relationships, focusing on marketing strategies and website support. You will provide exceptional customer support, manage creative projects, and offer strategic marketing solutions.
Key responsibilities include:
- Developing and maintaining strong client relationships, particularly focusing on their marketing strategies and website support needs
- Delivering outstanding customer support via phone and email, addressing updates, changes, troubleshooting issues with RentCafe websites, and ensuring client satisfaction
- Managing multiple creative projects by communicating assets required, key milestones and associated timelines, and providing best practice recommendations for marketing and website support
- Setting clear expectations with clients surrounding creative project workflow, project milestone deadlines, and framework functionality
- Providing exceptional consultation by listening to clients' business needs and offering strategic marketing solutions
- Effectively troubleshooting website issues, demonstrating strong problem-solving skills, and providing thorough documentation for any escalated cases
- Helping with QA of marketing issues as they arise, ensuring accuracy and meticulous attention to detail
- Building rapport with clients, anticipating their business needs, and proactively providing marketing and website support solutions
- Being an integral part of our outstanding team, collaborating closely with RentCafe Marketing Support team members across the United States
Requirements include:
- Bachelor's degree in Marketing, Communications, Fine Art, or related degree
- Ability to learn quickly and understand multi-family marketing best practices
- Knowledge of current content management systems
- Understanding of creative project management, task prioritization, and excellent time management skills
- Previous digital marketing experience
- Adobe Suite experience
At Yardi Systems, we are passionate about marketing technology and believe in creating a work environment that is both fulfilling and enjoyable. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
We are committed to delivering marketing excellence to our customers while fostering the growth and development of our employees. Join us and be part of a company that empowers, inspires, and celebrates success.
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